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A Factory of One


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Table of Contents

What's Your Job?
Why Is It So Tough to Create Value?
What the Heck Is Your Work, Anyway?
Going to the Gemba
What's It All About?
Next Steps

Spotting Value, Spotting Waste
Allison's Story
Introducing 5S
What Is Information 5S?
A Lesson from the Chefs
Applying 5S to Information
The $14 Million Check
The Desktop
The Absurdity of Out of Sight, Out of Mind
Frequency-Based Organization
But First
Translating the Concept to Electronics
E-mail: The Problem Child
Back to Allison
Systemic Information 5S
Remember, It's a Means to an End
Next Steps

Daily Work Processes
Routine Work: Your Job Requires More than Just Creative Genius (Unfortunately)
Transforming the Creative into the Transactional
Next Steps

Visual Management
What Is Visual Management?
The Irony of Out of Sight, Out of Mind
Why All Those To-Do Lists Don't Work
Living in the Calendar
The Calendar as Kanban
The Calendar and the Task Pad
Caution: Don't Treat Your Calendar Like Your Gas Tank
The Old Movies Had It Right
Sometimes a Little Inventory Is Okay
Of Course, Life Never Goes According to Plan
Assessing Personal Production Capacity
But, What If You're Allergic to Calendars?
The Simpler Method: The Personal Kanban
Four Easy Steps
The Incredibly Flexible Kanban
Other Types of Visual Management
Reflexive versus Cognitive Systems
Reducing Ambiguity
Next Steps

From Bad to Good, and From Good to Great
Like an Air Traffic Controller
The Twin Pillars of Kaizen
Standardized Work
Creative Types Need Standard Work, Too
Creating Mental Capacity for Improvement
Now, It's Your Turn: Step 1
What Is Your Problem? Your Real Problem?
Five Whys
Your Turn: Step 2
Implementing Improvement: A3 Thinking
Continuous Improvement


About the Author

Daniel Markovitz is president of TimeBack Management, a consulting firm that radically improves individuals and team performances by identifying and eliminating root cause impediments to productivity.


Dan Markovitz brings a thoughtful and supremely practical perspective to the fundamental scarcity faced by us all: time. His approach blends conceptual frameworks and concrete specifics--a powerful and useful combination--to reduce the noise and clutter in our lives and work. Markovitz can help us all to be more effective! --Jim Collins, author of Good to Great and co-author of Built to Last and Great by Choice

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