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Executive Coaching with Backbone and Heart
Coaching high-powered executives requires something extra. Executive coaches must become partners whose emotional investment in business outcomes equals that of their clients. They must have the strength and courage to face
an organizational leader in a time of crisis and speak the unvarnished truth. They must be a force to be reckoned with. They have to have backbone and heart.
When it was first published in 2000, Mary Beth O'Neill's book Executive Coaching with Backbone and Heart helped to define the field of coaching at the senior and executive level. This second edition of O'Neill's groundbreaking book shares the secrets of O'Neill's success and details the techniques she's developed and refined over the course of her exceptional career. This edition has been thoroughly revised and expanded to include
Iinformation about how to involve the client's boss in the coaching contract
More extensive material on live action coaching
Commentary on the use of assessment tools and instruments
A method to work with clients on the systemic patterns they want to change
An entirely new chapter devoted solely?to calculating the ROI of coaching work with the client
And more illustrative stories
O'Neill teaches coaches how to deal with clients in terms of the "force fields" they createand react to, that is, the political and emotional climates within organizations that can ensnare both executive and coach and make for faulty decision making. O'Neill reinforces her observations on coach self-management and her systems perspective with a sound four-phase methodology for implementing both, a methodology that covers contracting, planning, live action intervening, and debriefing.
Executive Coaching with Backbone and Heart is written for anyone, no matter what their discipline or background, who is interested in helping leaders work through their dilemmas so they can transform their learning directly into results for their organizations.
Preface. Acknowledgments. The Author. PART ONE: CORE CONCEPTS: THE COACH'S STANCE. 1. An Introduction to Executive Coaching. 2. Developing a Strong Signature Presence. 3. Systems Thinking: Understanding the Executive's Challenges and the Coach's Challenges. 4. The Triangled Coach: Being Effective in the Middle. PART TWO: METHODOLOGY: THE FOUR PHASES OF COACHING. 5. Phase 1?Contracting: Find a Way to Be a Partner. 6. Phase 2?Planning: Keep Ownership with the Client. 7. Phase 3?Live-Action Coaching: Strike While the Iron Is Hot. 8. Phase 4?Debriefing: Define a Learning Focus. 9. An ROI Method for Executive Coaching: Have the Client Convince the Coach of the Return on Investment. PART THREE: SPECIAL APPLICATIONS. 10. Making a Strategic Transition to the Role of Executive Coach. 11. Helping Leaders Effectively Coach Employees. Afterword: Coaching for the Coach. Appendix A: The Core Activities and Outcomes of the Coaching Phases. Appendix B: Executive Coaching Skills Self-Assessment Survey. Appendix C: Questions for Clients. Appendix D: Combining Coaching and Consulting for Powerful Results. Notes. References. Index.
Mary Beth O'Neill is an executive coach, leadership consultant, author, and leader of the Executive Coach Training Seminar Series. She can be reached at www.mboExecutiveCoaching.com.