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Exam Ref 70-341 Core Solutions of Microsoft Exchange Server 2013
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Table of Contents

Introduction xiii Microsoft certifications xiii Acknowledgments xiv Free ebooks from Microsoft Press xiv Errata, updates, & book support xiv We want to hear from you xv Stay in touch xv Preparing for the exam xvii Chapter 1 Install, configure, and manage the mailbox role 1 Objective 1.1: Plan the mailbox role 2 Planning for storage requirements 3 Planning mailbox role capacity and placement 5 Planning for virtualization 8 Designing public folder placement strategy 13 Validating storage by running Jetstress 15 Objective summary 17 Objective review 18 Objective 1.2: Configure and manage the mailbox role 19 Deploying mailbox server roles 19 Creating and configuring Offline Address Book 22 Designing and creating hierarchical address lists 28 Creating and configuring public folders 32 Objective summary 37 Objective review 37 Objective 1.3: Deploy and manage high availability solutions for the mail- box role 38 Creating and configuring a Database Availability Group 38 Identifying failure domains 41 Managing DAG networks 43 Managing mailbox database copies 44 Objective summary 50 Objective review 51 Objective 1.4: Monitor and troubleshoot the mailbox role 51 Troubleshooting database replication and replay 52 Troubleshooting database copy activation 53 Troubleshooting mailbox role performance 55 Monitoring database replication 57 Objective summary 59 Objective review 59 Objective 1.5: Develop backup and recovery solutions for the mailbox role and public folders 60 Managing lagged copies 60 Determining the most appropriate backup solution/strategy 62 Performing a dial tone restore 64 Performing item-level recovery 66 Recovering the public folder hierarchy 68 Recovering a mailbox server role 69 Objective summary 70 Objective review 71 Objective 1.6: Create and configure mail-enabled objects 72 Configuring resource mailboxes and scheduling 72 Configuring team mailboxes 76 Configuring distribution lists 77 Configuring moderation 78 Configuring a linked mailbox 79 Objective summary 80 Objective review 81 Objective 1.7: Manage mail-enabled object permissions 82 Configuring mailbox permissions 82 Setting up room mailbox delegates 83 Setting up auto-mapping 85 Objective summary 86 Objective review 86 Answers 88 Objective 1.1: Thought experiment 88 Objective 1.1: Review 88 Objective 1.2: Thought experiment 89 Objective 1.2: Review 90 Objective 1.3: Thought experiment 91 Objective 1.3: Review 91 Objective 1.4: Thought experiment 92 Objective 1.4: Review 92 Objective 1.5: Thought experiment 93 Objective 1.5: Review 94 Objective 1.6: Thought experiment 95 Objective 1.6: Review 95 Objective 1.7: Thought experiment 96 Objective 1.7: Review 96 Chapter 2 Plan, install, configure, and manage client access 99 Objective 2.1: Plan, deploy, and manage a Client Access Server (CAS) 101 Designing to account for differences between legacy CAS and Exchange 2013 CAS 101 Configuring Office Web Apps server 105 Objective summary 109 Objective review 109 Objective 2.2: Plan and configure namespaces and client services 110 Designing namespaces for client connectivity 111 Configuring URLs 115 Planning for certificates 118 Configuring authentication methods 122 Objective summary 124 Objective review 125 Objective 2.3: Deploy and manage mobility solutions 125 Deploying Mobile OWA 126 Configuring OWA policies 127 Configuring Exchange ActiveSync Policies 133 Mobile device mailbox policies 134 Configuring allow/block/quarantine policies 136 Deploying and manage Office Apps 146 Objective summary 151 Objective review 152 Objective 2.4: Implement load balancing 153 Configuring namespace load balancing 153 Configuring Session Initiation Protocol (SIP) load balancing 158 Configuring Windows Network Load Balancing (WNLB) 158 Objective summary 162 Objective review 162 Objective 2.5: Troubleshoot client connectivity 163 Troubleshooting Outlook Anywhere connectivity 163 Troubleshooting POP/IMAP 167 Troubleshooting web services 169 Troubleshooting mobile devices 170 Objective summary 171 Objective review 172 Answers 173 Objective 2.1: Thought experiment 173 Objective 2.1: Review 173 Objective 2.2: Thought experiment 174 Objective 2.2: Review 175 Objective 2.3: Thought experiment 176 Objective 2.3: Review 176 Objective 2.4: Thought experiment 177 Objective 2.4: Review 177 Objective 2.5: Thought experiment 178 Objective 2.5: Review 179 Chapter 3 Plan, install, configure, and manage transport 181 Objective 3.1: Plan a high availability solution for common scenarios 183 Understanding transport high availability and message routing 184 Planning for shadow redundancy 186 Planning for Safety Net 189 Planning for redundant MX records 191 Objective summary 192 Objective review 192 Objective 3.2: Design a transport solution 193 Design inter-site mail flow 193 Design inter-org mail flow 195 Plan for Domain Secure and TLS 204 Design message hygiene solutions 205 Design Edge Transport 207 Design shared namespace scenarios 211 Objective summary 213 Objective review 214 Objective 3.3: Configure and manage transport 215 Configuring Edge servers 216 Configuring Send and Receive connectors 218 Configuring transport rules 227 Configuring accepted domains 229 Configuring email policies 231 Configuring address rewriting 235 Objective summary 236 Objective review 237 Objective 3.4: Troubleshoot and monitor transport 239 Predicting mail flow 239 Interpreting message tracking and protocol logs 240 Troubleshooting SMTP message flow 246 Troubleshooting Domain Secure and TLS 250 Troubleshooting shared namespaces 250 Objective summary 251 Objective review 252 Objective 3.5: Configure and manage hygiene 253 Managing connection filtering 254 Managing content filtering 255 Managing recipient filtering 258 Managing Sender ID 259 Managing anti-malware 259 Managing attachment filtering 261 Objective summary 262 Objective review 263 Answers 264 Objective 3.1: Thought experiment 264 Objective 3.1: Review 264 Objective 3.2: Thought experiment 265 Objective 3.2: Review 265 Objective 3.3: Thought experiment 266 Objective 3.3: Review 267 Objective 3.4: Thought experiment 268 Objective 3.4: Review 268 Objective 3.5: Thought experiment 269 Objective 3.5: Review 269 Chapter 4 Design and manage an Exchange infrastructure 271 Objective 4.1: Plan for impact of Exchange on Active Directory services 271 Planning Active Directory deployment 272 Determining DNS changes required for Exchange 274 Preparing Active Directory for Exchange 279 Objective summary 283 Objective review 284 Objective 4.2: Administer Exchange workload management 285 Workload management explained 285 Monitoring system and user workload events 286 Managing workload throttling settings 288 Objective summary 292 Objective review 292 Objective 4.3: Plan and manage role based access control 293 Determine appropriate RBAC roles and cmdlets 294 Limit administration using existing role groups 295 Evaluate differences between RBAC and Active Directory split permissions 299 Configure a custom-scoped role group 303 Objective summary 307 Objective review 308 Objective 4.4: Design an appropriate Exchange solution for a given SLA 308 Plan for change management and updates 309 Design a solution that meets SLA requirements around scheduled downtime 311 Design a solution that meets SLA requirements around Recovery Point Objective/Recovery Time Objective 313 Design a solution that meets SLA requirements around message delivery 314 Objective summary 315 Objective review 315 Answers 317 Objective 4.1: Thought experiment 317 Objective 4.1: Review 317 Objective 4.2: Thought experiment 318 Objective 4.2: Review 318 Objective 4.3: Thought experiment 319 Objective 4.3: Review 320 Objective 4.4: Thought experiment 321 Objective 4.4: Review 321

About the Author

Paul Robichaux got his first computer at age 8 and quickly developed the bad habit of spending time with it instead of playing outside. Over his career, he eventually learned the value of exercise and the great outdoors, but he still spends an inordinate amount of time tinkering with computers and networks for his customers. Along the way, he's worked as a software developer, instructor, and consultant, written several books, earned his pilot's license, and started running triathlons. Paul was awarded the Microsoft Most Valuable Professional (MVP) award for Exchange for 11 years running, and in 2014 he was inducted into the Exchange Hall of Fame. As a principal architect at Summit 7 Systems, Paul focuses on Office 365, Exchange Server, and Lync. A structural engineer by education, Bhargav Shukla discovered his attraction to computers during his computer technology education at college. The choice was clear when he had to choose between a Masters in Civil Engineering and a Microsoft Certified Systems Engineer certification. The rest is a blur. Over the past 20 years, he has amassed experience with multiple products and platforms, but never letting his first love for Exchange fade. Ever since his Microsoft Mail days, he has been fascinated with the power of messaging and has kept up with the ever-changing world of the Exchange Server platform. He holds the prestigious Microsoft Certified Solutions Master (MCSM) certification in Exchange 2013 and is a Microsoft Most Valuable Professional (MVP). Bhargav currently works at KEMP Technologies as Director of Technology. He is also a founder of and active contributor to the Philadelphia UC User Group.

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