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Evaluation of Human Work, Fourth Edition

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Table of Contents

Methods in the Understanding of Human Factors John R. Wilson and Sarah Sharples FUNDAMENTAL APPROACHES AND TOOLS Experimental Design and Analysis Colin Drury, Victor Paquet and Harrison Kelly Study and Analysis of Complex Cognitive Work Ann Bisantz, Emilie Roth and Jennifer Watts-Englert Methods for Collecting and Observing Participant Responses Sarah Sharples and Sue Cobb Qualitative Methodology Sue Hignett and Hilary McDermott Task Analysis Andrew Shepherd Knowledge Elicitation: Methods, Tools and Techniques Nigel R. Shadbolt and Paul R. Smart Simulation and Digital Human Modelling Glyn Lawson and Gary Burnett METHODS FOR DESIGN OF WORK Systems Analysis and Design Robert Houghton, Nora Balfe and John R. Wilson Involving People in Design Research David Kirk, Ian McClelland and Jane Fulton Suri Inclusive Design and Design for Special Populations Edward Elton and Colette Nicolle Analysis and Design of Warnings in the Workplace Christopher B. Mayhorn, Michael S. Wogalter and Kenneth R. Laughery Evaluating Human-Computer Interaction Chris Baber Analysing and Designing Control Facilities Rebecca Charles, Sarah Sharples, Jane A. Rajan, John R. Wilson and John Wood ASSESSMENT OF IMPACT OF WORK ON INDIVIDUALS Physiological Bases of Work Assessment Karen Sogaard and Gisela Sjogaard Assessment of Physical Job Demands Jonisha P. Pollard and Patrick G. Dempsey Biomechanical Basis of Ergonomics Assessment Patrick G. Dempsey and Moira Munro Definition and Measurement of Human Workload Sarah Sharples and Ted Megaw Situation Awareness David Golightly Assessment of Potentially Stressful Work and Organisational Environments: Theory and Method Tom Cox and Amanda Griffiths Psychophysiological Measurement of Physical and Cognitive Work Jung-Yong Kim, Young-Jin Cho and Seung-Nam Min Neuroergonomic Methods for the Evaluation of Cognitive and Physical Work Raja Parasuraman and Ranjana Mehta ASSESSMENT AND DESIGN OF THE PHYSICAL WORKPLACE Environmental Ergonomics Survey Ken Parsons Ergonomics Assessment of Thermal Environments Ken Parsons Assessment of the Visual Environment Peter A. Howarth Auditory Environment and Noise Assessment Christine M. Haslegrave Anthropometry for Ergonomic Design David Feathers, Clive D'Souza and Victor Paquet METHODS IN ORGANISATIONAL AND SOCIAL HUMAN FACTORS Sociotechnical Design of Work Systems Patrick Waterson Teamwork and Team Performance Measurement Alyssa Marshall, Tiffany Bisbey and Eduardo Salas Human Reliability Assessment Barry Kirwan Incident Reporting and Analysis Brendan Ryan Ergonomic Interventions in the Implementation of New Technical Systems Ken Eason Methods in Systems Ergonomics Carys E. Siemieniuch and Murray A. Sinclair IMPLEMENTATION AND ANALYSIS OF HUMAN FACTORS Participatory Ergonomics Diane Gyi, Sally Shalloe and John R. Wilson Cost-Benefit Analysis for Human Factors Emile Tompa, Mike Foley and Dwayne Van Eerd Integrating Ergonomics and Quality Concepts Joergen A.E. Eklund and Paul H.P. Yeow Standards in Ergonomics Design and Evaluation Mike Gray and Tom Stewart CONCLUSION Ergonomics and HF as Reflective Practice Sarah Sharples and Peter Buckle

About the Author

John R Wilson was Professor of Human Factors at the University of Nottingham and also worked for many years part time as a human factors specialist within Network Rail, the UK rail infrastructure provider. He was both a Chartered Psychologist and a Chartered Engineer, as well as being a Fellow of the Institute of Ergonomics and Human Factors (president in 2010-2011), member of the HFES and Registered European Ergonomist. He was editor-in-chief of Applied Ergonomics, in 1995 was awarded the Sir Frederic Bartlett Medal of the Ergonomics Society for services to international ergonomics teaching and research, and was awarded the Distinguished Overseas Colleague Award of the US Human Factors and Ergonomics Society in 2008. He served for many years on the Council and the Executive of the International Ergonomics Association. Sarah Sharples is a Professor of Human Factors at the University of Nottingham. She leads a number of projects investigating novel technologies in workplace contexts including transport, manufacturing and healthcare, collaborating with a wide range of industry and academic partners. She is a Fellow of the Institute of Ergonomics and Human Factors and will be president of the institute in 2014-2015. She led the Human Factors Research Group at the University of Nottingham to the award of the President's Medal from the Institute of Ergonomics and Human Factors in 2013.


"From the first edition, this text was a `must have'; it still is. Ergonomics/human factors (E, HF) addresses real problems in the real world and its broad arsenal of methods and tools is one of the strengths of the field. ...This fourth edition continues the same overall concept as the first, but has added a number of new chapters and updated all existing ones. As always, the chapter authors are experts in their area. The emphasis on being up-to-date and authoritative makes the book an essential source for anyone interested in the human -system design and interaction." -Professor Ann Williamson, University of New South Wales, Australia "... great book. If you liked the previous editions of the book, then you will like this new fourth edition even better. The late john Wilson and his colleague Sarah Sharples have done an amazing job in pulling a group of international experts that cover the range of human factors and ergonomics domains." -Pascale Carayon, University of Wisconsin-Madison "For most occupational health physicians, 'Evaluation of Human Work (Fourth Edition)' is likely to be a handy reference source for study or research due to the variety and complexity of the specialist areas discussed. For the trainee in occupational medicine or the experienced consultant, it will be an enlightening source of balanced material to give direction in problem-solving investigations. With its very reasonable price, it would be an asset to any occupational health office or clinic where there is a genuine interest in working practice." -Occupational Medicine, January 2016

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