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Introduction. Part I: Starting Down the Road to Better Etiquette. Chapter 1: Examining Etiquette Basics. Chapter 2: Becoming a Model of Good Manners. Chapter 3: Presenting Yourself Positively: Dress, Grooming, and More. Part II: Fostering Well-Mannered Relationships. Chapter 4: Focusing on Courtesy with Your Family. Chapter 5: Appreciating the Art of Friendships and Relationships. Chapter 6: Showing Civility in the Working World. Part III: Converse with Care: Saying Everything Right. Chapter 7: Engaging in Polite Conversation. Chapter 8: Catching Up on Correspondence. Chapter 9: Today?s Telephone Etiquette. Chapter 10: Using New Rules for New Technology. Chapter 11: Communicating in the Business World. Part IV: That?s Entertainment! Meals, Parties, and Gifts. Chapter 12: Eating Meals with Elegance. Chapter 13: Drinking In the Wonders of Wine. Chapter 14: Hosting a Memorable Event. Chapter 15: Being a Gracious Guest. Chapter 16: Giving and Receiving Gifts with Class. Part V: Making the Most of Special Situations. Chapter 17: Marking Life?s Major Events. Chapter 18: I Do! Celebrating Engagements and Weddings. Chapter 19: On the Go: Travel Manners for Land, Sea, and Air. Chapter 20: Being Sensitive about Disabilities and Illnesses. Part VI: The Part of Tens. Chapter 21: Ten Etiquette Tips for Children and Teens. Chapter 22: Ten (Or So) Tips for Tipping Appropriately. Index.
Sue Fox is the author of Business Etiquette For Dummies and a Professional Member of the International Association of Protocol Consultants.
"provides comprehensive advice on practising every-day good behaviour, including 'do's and don'ts' on the use of wireless technology such as Blackberrys and iPods." (Publishing News (Main) Friday 18th May)