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Essentials of Logistics and Management, Third Edition
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Table of Contents

Introduction
What is "The Essentials of Logistics and Management"?
New stakes, new challenges for logistics
Logistics: a holistic approach
Global Supply Chain Management
Organization and competition in a globalized economy
Global Supply Chain Management
Bibliography
The author
The Structure and the Operations of Logistics Systems
Introduction
Forms and strategies of design
Discovery of stochastic lags and oversized inventories
Designing the logistics project's life cycle
Measuring the risk
Simulating the risk profile of the logistics project
Designing with multicriteria decision-making tools
Bibliography
The author
Designing the Supply Chain.
Supply chain management
Managing variety
The supply chain in the digital era
Supply chain management and strategy
Turbulent times
The authors
Statistical Forecasting and Demand Analysis
Introduction
Model application
Characteristics of a chronological series and forecasting basics
Examples of forecasting models
Forecasting model: application
Models and forecast results
Quality of a forecast
Interpretation of forecast results
Forecasting approach, application
Conclusion
Glossary
Bibliography
The author
Leading in Service Innovation:Three Perspectives on Customer Service Value Delivery
Understanding the growing importance of innovation in services
Deploying innovation and reinventing service businesses
Developing cross-functional coordination in service innovation
Harnessing technology as an enabling option for strategic value delivery
The author
Purchasing and Logistics: Perimeter Overlaps in a Context of Global Sourcing
When survival is the issue, you need to be better than your competitor
Purchasing as the decisive factor of a company's competitiveness
The sense of "global" sourcing
Successful purchasing is a triangular game
(De)centralization of purchasing
Long-term partnering with Suppliers (SRM), or iterative re-exposure to competition?
Supplier and product development
Cost/price/value/stakes: four approaches to weigh the impact of a given purchase on business profitability
Ethics and purchasing
Buying is a fantastic game
The author
Production Systems
The Just in Time approach, of misleading simplicity
Computerized approach to production management: MRP (Manufacturing Resources Planning)
Interdependence of methods and representations
Bibliography
The author
The Management of Distribution and Operational Logistics
The different levels of logistics maturity
Warehouse conception
Operational warehouse management
Stock management
Transport

E-business
The author
Transport Management as a Key Logistics Issue
IntroductionProduction, logistics and transport
Logistical management of transport
Conclusions
First Focus: Rail freight transport in Europe
Second Focus: Intermodal transportation: a major challenge for seaports
Third Focus: Urban freight transport
References
The authors
Logistics of International Trade
Introduction
Key logistics options
Major aspects of an international trade transaction
The international movement of goods
Border-crossing issues
Recommended reading and websites
The authors
Information Systems
Introduction
Information Systems (IS) vs Information Technology (IT)Information Systems
Conclusion & Perspectives
Glossary
References/Useful Links (as of March 2007
The author
Supply Chain Connective Technologies
Introduction: What does supply chain connectives technologies mean
General overview and major trends in connective technologies
e-Supply chain: from physical to virtual chains
e-Supply chain: M2A versus A2A
The costs and benefits of e-supply chain implementation: fast moving consumer goods (FMCG) and other examples in Italy
Examples of e-supply chain implementation and cooperation
Tracking systems: RFId
RFId impact on MIS: centralized versus distributed
RFId on the product: the supply chain
RFId on people
Wireless sensor networks: more than RFId
Localization: several technologies for performance
Conclusions
Bibliography
The authors
Operations Research in Logistics
What is operations research
Vehicle routing problems
The traveling salesman problem
Solution methods for the TSP
Solution methods for the vehicle-routing problem
Real-life constraints
Arc-routing problems
Conclusion
References
The author
Modeling and Simulation in Logistics
Introduction
Discrete-event simulation
Mathematical toolbox
Applications
Bibliography
The authors
The Lean Supply Chain
Introduction
The roots of lean in the Buddhist Philosophy

Growing product variety: the Toyota response
New product development is the first strategic issue
Time is critical for everything
Concurrent engineering and Obeya Room: two lean tools of lean new product development
Target costing and lean new product development
The tools of lean production
Management Information Systems and Lean
Culture and lean implementation
Conclusions
Bibliography
The author
Marketing and Innovation Management
Introduction
Marketing evolution: widening scope and customer focus
Understanding market dynamics
Market dynamics in action: New products, new services, changes in customers' perceptions (supply-chain contribution)
The two major dimensions of marketing: industrial products and consumer goods
System selling
Conclusion: new frontiers in marketing
References
The author
Financial Accounting
Introduction
The balance sheet : current assets
The Balance Sheet : Liabilities and shareholder's equity
The Income Statement
The Statement of Cash Flows
Working Capital
Financial Ratios
Analyzing the Income-Statement ratios
Balance sheet standards by Industry
Additional Disclosures and Audit Reports
Conclusion
Glossary
Bibliography
The authors
Processing & Controlling
Logistics business processes
Business Process Management
Controlling
Activity Based Costing
The author
Financial elements
Introduction
Principles in corporate finance
The value of money
Project appraisal
Financial choice
Project consequences in accountability
Securitization and structured financing
Conclusion
References
The author
Understanding Global Strategic Dynamics
Introduction
Some fundamental concepts of strategic analysis
A strategy process
Winning beyond classical strategic perspectives
Conclusion
Bibliography
Acknowledgements
The authors
Managing Human Resources
Introduction
The context of a project
The project stakeholders
Major problems
Team motivation
Conflicts in projects
The factors of project success
Check-list: do's and don'ts
Bibliography
The authors

About the Author

Corynne Jaffeux has thesis in currency risks (1985) and management sciences (1990). She has lectured at Paris I Pantheon-Sorbonne and became professor at Orleans University in 1991. Since 1999 she has been professor at the Montesquieu Bordeaux University, where her research areas include financial markets, corporate finance and securities. Philippe Wieser studied mechanical engineering at the EPFL, where he received his undergraduate (1977) and Ph.D (1981) degrees. After a few years working in an engineering consulting company, he joined the EPFL as lecturer. His fields of research and teaching deal with logistics and information systems, integrated logistics, supply chain optimization and health logistics. Since May 2000, Professor Wieser is the executive director of the International Institute for the Management of Logistics, involving the EPFL (Lausanne) and ENPC (Paris).

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