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Electronic Messaging

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Table of Contents

Introduction Section 1 The Electronic Messaging Environment 1 Twenty-First Century Messaging Rhonda Delmater 2 Knowledge Management - 5 Ws and 1 H Roger Mizumori 3 A Brief History of Messaging Lee Benjamin 4 Introduction to Client/Server Messaging Bill Kilcullen 5 Local Area Network (LAN) Messaging Russell Chung Section 2 The Evolving Collaborative Computing Environment 6 The Impact of Technology on Cooperative Work Groups Mike S. Raisinghani, Narender K. Ramarapu, and Mark G. Simkin 7 Creating a Paperless Workflow: A Case Study Karen C. Fox and Mark N. Folick 8 Evaluating Enterprise Imaging and Workflow Systems James K. Watson, Jr. and Joe Fenner 9 Universal Messaging Services David Zimmer 10 Handheld Network Devices To Access Intranets And Enterprise Networks John R. Vacca 11 Wireless Mobile Messaging Russell Chung 12 Fax Servers Max Schroeder 13 Fax over IP John Fiske 14 Expanding the Reach of Electronic Commerce James A. Senn 15 Developing a Trusted Infras. for EC Services David M. Litwack 16 Voice and Data Network Integration Larry Schessel Section 3 Messaging and the Internet 17 Internet Mail Server Overview Lawrence Hughes 18 Designing a Business-Justified Intranet Project Richard L. Ptak 19 Building a Solid Foundation for Intranet Security Ed Blackwell 20 Extranets: Borderless Internet/Intranet Networking Duane E. Sharp 21 Internet Acceptable Usage Policies James E. Gaskin 22 Security Management for the World Wide Web Lynda L. McGhie and Phillip Q. Maier Section 4 Directory Services 23 Universal Structure: A Cohesive Strategy for the Organizational Structure of Directory, Messaging and Workgroup Data Matt Meservey 24 Enterprise Directory Services: An Applications Deployment Infrastructure Marty Schleiff 25 X.500 Directory Services: A Business Process Enabler Roger Mizumori 26 X.500 Directory Services: Under the Covers Roger Mizumori 27

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