1. Introduction. Overview. EC Statistics. Objectives of EC. Requirements and Services. 2. EC Components. Electronic Data Interchange. Digital Currency. Electronic Catalogs. Intranets and Extranets. 3. EC in Business. The Business Case. Business Uses of Electronic Commerce. Business Models and Business Functions. Industrial Applications. EC Use within Government. 4. Technical Issues for Electronic Commerce. Telecommunication Infrastructure. Decision Support Systems for EC. Interoperability. Storage and Retrieval of Multimedia Information. Workflow Management. Markup Languages. 5. Security for Electronic Commerce. Functions and Requirements. Security Management and Business Controls. User Perceptions and Trust. Security Technologies. The Cryptography Debate. Legal Validity of Digital Signatures. 6. Legal Frameworks: Policy & Regulatory Issues for Electronic Commerce. Intellectual Property. Legal Issues for Electronic Payment Systems. Contractual and Legal Settlements. Regulatory Framework for Electronic Commerce. 7. Conclusions and Future Directions. Interoperability. Automated Interactions. Information Overload. Mobile Computing. Multimedia Information. Matchmaking Services. Economic, Social, and Cultural Issues. References. Index.
Electronic commerce is increasingly central to business strategy, but successfully planning and implementing E-commerce requires a broad, multidisciplinary understanding of technology, culture, law, and business processes. This book offers a concise overview of all the important issues surrounding E-commerce -- including its impact on society and culture. It covers the core technologies surrounding E-commerce, including network protocols, security mechanisms, and electronic storage and retrieval of multimedia and text. It also reviews key business issues, including advertising, marketing, procurement, purchasing, billing, payment, and supply chain management. Next, it covers core legal issues, including information privacy, access and control. The book contains a comprehensive discussion of both current research in E-commerce and future challenges, presenting the subject in the broadest socioeconomic and cultural contexts.
Nabil R. Adamis Professor of Computers & Information Systems at Rutgers University. Oktay Dogramaciis Technical Specialist at NASA. Aryya Gangopadhyayis Assistant Professor of Information Systems at Rutgers University. Yelena Yesha is a Professor of Computer Science at the University of Maryland. All four co-authors are consultants to IBM in E-commerce.
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