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In this engaging book, based on over ten years of research with corporations, managers, business and community leaders, William Isaacs, the director of the Dialogue Project at MIT, shows how problems between managers and employees, or between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue. He demonstrates that dialogue is more than just the exchange of words, but rather, the embrace of different points of view -- literally the art of thinking together. Through his work with Shell, Intel, Motorola, Hewlett Packard and other companies, Dr. Isaacs widens the ways dialogue can be (and has been) applied to bridge the communication gap in organizations and Communities.
William Isaacs is the founder of Dialogos, a consulting firm based in Cambridge, Massachusetts. He is also a cofounder of the Organizational Learning Center at MIT and a senior lecturer at the Sloan School of Management. He is the author of Dialogue and the Art of Thinking Together.