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Developing Leadership Excellence
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Table of Contents

Contents Acknowledgements....................................................................................xi Foreword...................................................................................................xiii Preface........................................................................................................xv Introduction............................................................................................xvii Author.......................................................................................................xxi 1 Understanding the Role of Supervision........................................1 Different Types of Supervision....................................................................3 Defining Supervision...................................................................................7 Professional Supervision..........................................................................7 Line Management or Managerial Supervision.........................................8 Questions to Reflect on as a New Supervisor.......................................10 Appropriate Insurance...............................................................................12 Chapter 1 Summary...................................................................................13 2 Line Management and Professional Supervision........................15 My Experiences of Line Management Discussions...................................16 Line Manager vs Professional Supervisor..................................................17 Reporting Requirements............................................................................19 Balancing the Relationship as a Line Manager and Professional Supervisor...................................................................................................20 Chapter 2 Summary...................................................................................21 3 Quality Supervision Training.....................................................23 Training......................................................................................................24 What to Look for in Quality Training.......................................................26 Chapter 3 Summary...................................................................................30 9780815346371_C000toc.indd 7 5/4/2018 8:11:12 PM viii Contents 4 Setting the Context for Effective Supervision............................31 Setting Up the First Supervision Meeting..................................................35 New Supervisors Information Sheet..........................................................40 Supervisor Reflection Questions................................................................43 Completing the Supervision Agreement....................................................43 The Bounds of Confidentiality..................................................................44 Supervision Policy......................................................................................45 Setting the Agenda.....................................................................................49 The PASE Model.........................................................................................50 Supervision Schedule Record....................................................................53 The Supervision Structure.........................................................................54 Closing the Supervision Meeting...............................................................55 End of Supervision Meeting Checklist......................................................56 Sample Supervision Evaluation Reflective Questions...............................56 Supervisor Self-Reflection Checklist..........................................................57 Chapter 4 Summary...................................................................................59 5 Conducting Subsequent Supervision Meetings...........................61 Welcome the Supervisee to the Meeting...................................................61 Follow-Up in between Meetings...............................................................62 Maintaining Professional Boundaries/Feedback.......................................63 Sustainable Supervision.............................................................................64 Writing Principles for Effective Supervision Minutes................................65 Who Is Responsible for Minute Taking?....................................................66 Chapter 5 Summary...................................................................................73 6 Developing the Supervisory Relationship..................................75 Getting to Know Each Other.....................................................................75 What Do Your Reflections from These Questions Tell You?....................76 Getting to Know the Supervisor...............................................................77 Roles and Responsibilities..........................................................................79 The Intake Process.....................................................................................81 Intake Questions........................................................................................81 Chapter 6 Summary...................................................................................83 7 Evaluating Supervision...............................................................85 What to Evaluate?.......................................................................................86 Questions to Consider...............................................................................92 Chapter 7 Summary...................................................................................92 9780815346371_C000toc.indd 8 5/4/2018 8:11:12 PM Contents ix 8 Capability Frameworks for New Supervisors.............................93 Chapter 8 Summary...................................................................................99 Conclusion.......................................................................................101 References.......................................................................................103 Index...............................................................................................107

About the Author

Tracey Harris is the Executive Director of Amovita Consulting and is a leading speaker and professional on developing high performance in the workplace. Tracey has worked in the human services and corporate sectors specialising in organisational and business excellence, leadership and performance for over 25 years. Having worked as a senior ministerial advisor, Tracey led the social housing reform in NSW with a particular focus on West Dubbo. This policy reform was recognised as a positive policy platform in working alongside the Aboriginal community and Elders who were instrumental in developing new social housing outcomes for this community. Tracey has worked both in senior management and in clinical practice early in her career. She leads the Management and Executive Consulting Division of Amovita and has a career that spans three states of Australia and she has clients in Australia and internationally. Tracey has also provided lectureship at the Australian Catholic University in Brisbane, where she specialised in the fields of public and social policy, field education and mediation for eight years. In addition to her work as Lecturer and as Executive Director for Amovita Consulting, Tracey also has an interest in research on high performance leadership and neuroscience and has developed an integrated model of coaching and supervision in the workplace for high performance outcomes. Tracey is currently an HDR Candidate with Griffith University researching how training in leadership and supervision influences supervisor competence. Professional Qualifications 2017 Superconscious Self Coaching (Acc) 2016 Herrman Brain International - Certified Practitioner HBDITM 2015 TAE Cert IV Training & Assessment 2014 MPhil (Current) - Griffith University 2014 Blue Ocean Strategy Australia - Strategic Leadership 2013 Diploma Neuroscience Leadership 2012 Blue Ocean Australia - Strategic Leadership 2010 Family Transitions, Child Inclusive Family Dispute Resolution Clinical Training 2010 St George Bank, Business Leaders Program 2009 Post Graduate Diploma Dispute Resolution (Partial)

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