I.WHAT YOU SAY AND HOW YOU SAY IT ... YOU MEAN I CAN CHANGE ALL THAT? 1.Content, Delivery, Audiences, and the Speaker: What You Say and How You Say It. 2.Learning Patterns: Making Controllable Changes. 3.So You Want to Study Your Voice? II.WHAT YOU HEARD ME SAY IS NOT WHAT I MEANT: THE AUDIBLE ELEMENTS IN DELIVERY. 4.Perceptions and Stereotypes: Could This Be Dialect Reduction? 5.Your Unique Sound. 6.The Variety in Your Voice. 7.Supporting Your Voice: "The Big Three." 8.Your Vocal Equipment: Sound Comes from Where? 9.The Sounds Your Voice Produces. III.WHAT YOU SEE IS WHAT YOU GET: THE VISIBLE ELEMENTS IN DELIVERY. 10.The Speaker's Body. 11.External Factors. IV.GROWING IN DELIVERY SKILLS. 12. Stay Healthy: It Is Your Choice. 13.Practice: Perfect Practice Leads to the Best Performance. Appendix A: Vocal Exercises. Appendix B: Vocal Chart.
The credibility of the speaker is the single most important factor in any speaker's success, according to nearly every speech textbook. Communication research reveals the importance of other factors: the speaker's delivery, appearance, body language, and vocal skills. The use of space affects the speaker-audience relationship: the speaker who is too distant from the audience, rambles aimlessly, or violates the audience's space works against the audience's trust. A monotonous voice pattern may not only put some to sleep but irritate and alienate those who manage to stay awake! Hillman covers the whole package, showing how presentation can make all the difference in how well your message is understood. From effective pitch patterns to the amazing impact of posture, Hillman shows how to develop communication behavior that makes a positive first impression and keeps the attention and interest of the audience to the closing words.
Ralph Hillman Ph.D. is Professor of Speech Communication at Middle Tennessee State University. He is widely known among professional speakers in the National Speakers Association as "the speaker who speaks to speakers about speaking." His area of expertise is the use of delivery factors - voice and body - in business presentations. He also speaks extensively to business audiences on self-esteem and the handling of stress. He was a keynote speaker for the annual meeting of Toastmasters International in Toronto, Canada. He is co-author of Communication Strategies and WFYV: Work For Your Voice, a text on voice improvement.