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Cheryl Carmichael left her engineering career with HP in 1997 to pursue her passion for helping the elderly. She began her career in aging with the Area Agency on Aging, in Phoenix, Arizona. Cheryl earned an AAS (awarded with Highest Distinction) in Gerontology in 2002. While in Austin, she worked with the Texas Department of Aging and Disability Services. With the Arizona Department of Health Services, Cheryl trained and managed surveyors who inspected, enforced, and licensed Assisted Living Facilities in Arizona. She was a hands-on and long-distance family caregiver for her mother, grandmother, and grandfather.