SmartSellTM - The New Way to Sell Online

We won't be beaten by anyone. Guaranteed

Customer Oriented Software Quality Assurance


Product Description
Product Details

Table of Contents

1. Quality Attributes. Introduction. The Quality Attributes Set. Conclusion. 2. Building the Quality Attributes Set. Introduction. The Interviewee List. Develop the Questionnaire. Build a Quality Attributes Set for Each Interviewee. The Quality Attributes Sets. Conclusion. 3. Quality Metrics. Introduction. Types of Metrics. The Metrics Bucket. Beyond Metrics. Metrics Definition Process. Conclusion. 4. Test Methods, Types, and Tools. Introduction. Test Methods. Types of Tests. Commercial Test Tools. Selecting the Right Methods, Types, and Tools. Conclusion. 5. The QA Program. Introduction. Processes. Selecting the Right Process to Follow. Configuration Management. Conclusion. 6. Appraisal Programs. Introduction. Software Engineering Institute's Capability Maturity Model. International Organization for Standardization's ISO 9000 Quality System Standard. Conclusion. Conclusion. Bibliography. Index.

About the Author

FRANK P. GINAC has more than twelve years of experience developing quality programs based on customer satisfaction for organizations both large and small.

Ask a Question About this Product More...
Write your question below:
Look for similar items by category
This title is unavailable for purchase as none of our regular suppliers have stock available. If you are the publisher, author or distributor for this item, please visit this link.
Back to top