1 Work stress and coping: Setting the scene. The term 'stress'. The costs of stress. Sickness absence. Labour turnover. Presenteeism. Work and mental health generally. The changing work context and work stressors. Work stressors: Some issues. Changing work stressors. 2 Coping: The measurement debate. A history and some definitional issues surrounding coping. Defi ning coping and definitional issues. The measurement of coping. Coping checklists. Classifying coping and creating scales. 3 New directions for coping research. New developments in appraisal. The infl uence of positive psychology. From positive psychology to proactive coping. Other developments in coping. Progress towards understanding coping effectiveness. From stress to emotions to positive emotions and coping. 4 Coping with specific work-related stressors. Types of coping. Coping with work stressors. Coping strategies used by specific occupational groups. Future directions in research on coping with specific work stressors. 5 Coping with work life conflict. Social support. Personal control. Personal coping strategies. Organizational strategies to ameliorate work life conflict. Conclusions. 6 Stress management interventions. Conceptual framework for stress management interventions. Evaluating stress management interventions. Factors infl uencing the effectiveness of stress management interventions. Some guidelines for effective interventions. Conclusions. 7 Coping with work stress: An agenda for the future. Continuing debates: Emerging context. Building a future research agenda from the themes of the past. The characteristics of coping and coping types. Assessment of coping behaviours. Coping styles versus coping strategies. The role of meaning in coping research. Coping effectiveness. Personal coping versus organizational stress management interventions. From stress to well-being. Conclusions. References. Index.
Philip J. Dewe is Vice-Master of Birkbeck and Professor ofOrganizational Behaviour in the Department of OrganizationalPsychology, Birkbeck, University of London. He is a member of theeditorial board of Work and Stress and the InternationalJournal of Stress Management, and an Associate Editor of the American Journal of Heath Promotion. Michael P. O Driscoll is Professor of Psychology atthe University of Waikato, New Zealand. He is the co-author ofseveral books relating to work stress, has served on the editorialboards of several academic journals, and was editor of the NewZealand Journal of Psychology, 2001-2006. Cary L. Cooper, CBE, is Distinguished Professor ofOrganizational Psychology and Health at Lancaster University. He isalso Chair of the Academy of Social Sciences, President of theBritish Association of Counselling and Psychotherapy, Editor of thejournal Stress and Health and was lead scientist on the UKgovernment s Foresight project on Mental Capital andWellbeing.
"Richly referenced to open further research and understanding, this book is an amazing and indispensable study of a difficult working condition. It is hoped that it will receive a wide circulation in every industry whose workforce is at risk of neglected work stress." (RoSPA Occupational Safety & Health Journal, 1 July 2011) "Dewe (organizational behavior, U. of London, UK) et al. review issues surrounding work stress and coping research, what is needed to sustain this research, and possible new coping strategies for individuals and organizations to use when dealing with work stress and improving health and well-being." (Reference and Research Book News, February 2011)