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Complete A+ Guide to IT Hardware and Software
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Table of Contents

  • Chapter 1: Introduction to the World of IT
  • Chapter 2: Connectivity
  • Chapter 3: On the Motherboard
  • Chapter 4: Introduction to Configuration
  • Chapter 5: Disassembly and Power.
  • Chapter 6: Memory
  • Chapter 7: Storage Devices
  • Chapter 8: Multimedia Devices
  • Chapter 9: Printers
  • Chapter 10: Mobile Devices
  • Chapter 11: Computer Design and Troubleshooting Review
  • Chapter 12: Internet Connectivity, Virtualization, and Cloud Technologies
  • Chapter 13: Networking
  • Chapter 14: Introduction to Operating Systems
  • Chapter 15: Introduction to Scripting
  • Chapter 16: Advanced Windows
  • Chapter 17: macOS and Linux Operating Systems
  • Chapter 18: Computer and Network Security
  • Chapter 19: Operational Procedures

About the Author

Cheryl Schmidt is a professor of Network Engineering Technology at Florida State College at Jacksonville. Prior to joining the faculty ranks, she oversaw the LAN and PC support for the college and other organizations. She started her career as an electronics technician in the U.S. Navy. She teaches computer repair and various networking topics, including CCNA, network management, and network design. She has published other works with Pearson, including IP Telephony Using CallManager Express and Routing and Switching in the Enterprise Lab Guide. Cheryl has won awards for teaching and technology, including Outstanding Faculty of the Year, Innovative Teacher of the Year, Cisco Networking Academy Instructor Excellence Award, and Cisco Networking Academy Stand Out Instructor. She has presented at U.S. and international conferences. Cheryl keeps busy maintaining her technical certifications and teaching but also loves to travel, hike, do all types of puzzles, and read.

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