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1 Personal Computer Components-Motherboards and Processors2 Personal Computer Components- Memory, Storage, and Adapters3 Power Supplies, Cooling Systems, Display Devices, Cables and Connectors, and Input/Output4 Installing and Upgrading PC Components5 Troubleshooting, Repair, and Maintenance of PCs6 Installing, Configuring, and Optimizing Laptops7 Troubleshooting and Preventive Maintenance for Laptops8 Operating System Fundamentals9 Installing, Configuring, and Upgrading Operating Systems10 Disk and File Management11 Troubleshooting and Preventive Maintenance for Windows12 Using and Supporting Printers13 Network Basics14 Installing a Small Office / Home Office (SOHO) Network15 Troubleshooting Networks16 Computer Security Fundamentals17 Implementing and Troubleshooting Security1 18 Operational Procedure
Jane Holcombe, CompTIA A+, CompTIA Network+, MCT, MCSE, CNA, CTT+, is a pioneer in the field of PC training. She co-founded a Minnesota training company and has trained technical support personnel nationally for more than 20 years. Jane has developed numerous technical training courses, including one of the earliest PC operating system and hardware courses for support technicians. She is a past President of the Twin Cities PC User Group and has led general sessions at both local and national conferences. Charles Holcombe, CompTIA A+, has been an independent trainer and consultant for the past 26 years. He has developed and delivered many training courses in addition to authoring several books. Michael Pastore, MA, CompTIA A+, CompTIA Network+, CompTIA Security+, MCP, has been writing computer books for more than 15 years and has been involved in IT for more than 30 in roles spanning from network technician to president of an IT training school. He is a regular contributor to Computerworld and is a columnist for Leap-it.com. He is also a faculty member at several IT institutes, including the University of Phoenix and DeVry University.