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Communication for Information Technology
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New or Used: 2 copies from $97.80
New or Used: 2 copies from $97.80

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Table of Contents

Part 1: Interpersonal skills
Chapter 1. Communicating at work
Chapter 2. Resolving conflict and negotiating

Part 2: Working in teams
Chapter 3. Contributing to work teams
Chapter 4. Providing leadership
Chapter 5. Organising and managing meetings

Part 3: Interacting with clients
Chapter 6. Communciating with customers and clients
Chapter 7. Planning and giving presentations

Part 4: Writing for information technology
Chapter 8. Writing effectively for ICT-information and communication technologies
Chapter 9. Writing workplace documents
Chapter 10. Writing complex documents
Chapter 11. Communicating with graphics

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