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The Common Sense Guide to Improving Palliative Care
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Table of Contents

1: An Orientation 2: Basics of Quality Improvement 3: Advance Care Planning 4: Preventing, Assessing, and Treating Pain 5: Assuring Comfort 6: Caring for Caregivers 7: Continuity and Transfers 8: Chronic Care: Heart and Lung Failure 9: Nursing Home Quality: Pressure Ulcers 10: Improving Care for People with Advanced Dementia and Their Families 11: Improving Intensive Care Units 12: Building a Palliative Care Program 13: Hospice Program Quality 14: End-of-Life Care, Spiritual Support, and Bereavement 15: Beyond Quality Improvement: Policy Improvement

About the Author

Ekta Chaudhry, M.B.B.S, MHSA, is a quality improvement specialist who consults with organizations nationwide. She has co-directed various palliative care collaboratives in effort to improve care for patients nearing end of life. Lin Simon has worked improving care for people with dementia for over twenty years and brings clinical experiences to the book. She has participated in several regional collaboratives and has worked with nurses at the bedside in long term care to improve care of older adults. Anne M. Wilkinson, M.S., Ph.D., Dr. Wilkinson is a Senior Social and Behavioral Scientist with the RAND Corporation, a non-profit policy analysis think tank and also Director, The Palliative Care Policy Center, a research and educational center focusing on policy and quality improvement issues related to end of life care. She has served as principal investigator on a number of studies ranging from the evaluation of state nursing facility regulations on dementia care in nursing homes, systematic reviews of the evidence base for evaluating quality end-of-life care, to conducting focus groups of family caregivers CHF and COPD patients to investigate the caregiving experience. Janice Lynch Schuster has worked with Joanne Lynn, M.D., for almost a decade. She is the co-author of Improving Care for the End of Life: A Sourcebook for Health Care Managers and Clinicians. She has written materials for many agencies and organizations, including the National Institute on Aging, and for publications, such as The Washington Post. Joanne Lynn, M.D., a Senior Natural Scientist with RAND, works to improve care for persons facing serious, eventually fatal, chronic illness (www.MediCaring.org). For thirty years, she attended nursing homes, home, and hospice patients. She was Professor of Medicine and led the SUPPORT project. Dr. Lynn has anchored a dozen quality improvement collaboratives. Her publications include The Handbook for Mortals, a book for the public Improving Care for the End of Life, a guide to CQI for managers and clinicians; and Sick to Death and Not Going to Take it Any More!, a guide to policy reform for the last years of life.

Reviews

"Everyone who works in palliative care needs to read this gem of a guide to achieving measurable quality improvements in palliative care, and that includes administrators...This is a practical, how-to-do-it book that is packed with useful information and written with an energy that is infectious."--Roger Woodruff, Director of Palliative Care, Austin Health, Melbourne, Australia "Everyone who works in palliative care needs to read this gem of a guide to achieving measurable quality improvements in palliative care, and that includes administrators...This is a practical, how-to-do-it book that is packed with useful information and written with an energy that is infectious."--Roger Woodruff, Director of Palliative Care, Austin Health, Melbourne, Australia

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