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Coaching Conversations


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Table of Contents

Dedication Acknowledgments About the Authors Foreword by Dennis Sparks Preface 1. Coaching Conversations: The Link to Change 2. The New Leadership Model 3. Committed Listening 4. Powerful Speaking 5. Reflective Feedback 6. Putting It All Together: A Way of Being Appendices References Index

About the Author

Consulting Description Linda Gross Cheliotes has over 38 years of successful educational experience, including fourteen years as a school administrator. As principal, she transformed her underperforming school to a National Blue Ribbon School of Excellence. She was named a National Distinguished Principal in 2002 and holds a doctorate in Organizational Leadership. For the past two years, Dr. Gross has been a coach and trainer with Coaching for Results, Inc, a national consortium of school leadership coaches. She is a founding member and coach for NAESP's principal mentor certification program. Dr. Gross currently works with the New York City Council of School Administrators' Educational Leadership Institute, providing professional development for assistant principals who aspire to become principals. She has presented numerous professional development programs at the national, state, and local levels. Dr. Gross is a member of the International Coach Federation and the National Association of Elementary School Principals. Consulting Description Marceta Reilly, PhD, has 42 years of experience in education, moving from teacher to principal to school superintendent in Kansas. Her vision and passion were to create schools that were welcoming to students and families, and centers of learning and success for the entire community. Dr. Reilly is now a leadership coach and has the Professional Certified Coach (PCC) credential from the International Coach Federation. She is a founding member of Coaching for Results, Inc., and dedicated to partnering with school leaders who are doing transformational work. She uses coaching conversations to help her clients gain insight and confidence, and she helps build their capacity to be extraordinary leaders, based on their individual, innate strengths. Dr. Reilly regularly conducts workshops about coaching conversations. She is a frequent speaker at state and national conferences, and has been invited to present these ideas to audiences in China (2007) and India (2009). Learn more at


"This book most definitely makes a distinct contribution to the field of education and any field where human interaction occurs between a leader and his or her subordinates." -- Dana Salles Trevethan, Principal
"A necessary handbook on any administrator's desk, this book is an evening read that can be readily operationalized the next morning. The book could serve as a basis for conversation during an administrators' roundtable discussion." -- Bonnie Tryon, President, School Administrators Association of New York
"Educators often develop strategies and methodologies based on workplace challenges. The skills are not always the most effective but often emerge from the 'baptism by fire' approach. This book offers strategies and skills that may be incorporated immediately. The material is very useful. In fact, I just used one of the strategies with a member of my team!" -- Rob Slauson, Principal
"The book helps school leaders be effective coaches to effectuate necessary change in schools. It is a tremendous asset to any school leader who wants to make a significant difference in the lives of children." -- Roberta Glaser, Retired Assistant Superintendent
"Imagine having the insight and skills to transform simple conversations into opportunities for growth and reflection. While many school leaders wait for professional development days, the most successful leaders recognize that individual conversations held countless times per day serve as the most authentic example of job-embedded professional learning. Educators can facilitate substantive growth in individuals and organizations-one conversation at a time-and this book shows them how." -- Stephanie Hirsh, Executive Director
The authors assist readers with useful tools to increase their ability to engage and motivate school staff while working collectively toward a positive overall school transformation. The greatest strength of this book is that several of the techniques and skill sets mentioned and utilized are in fact common social work communication practices. -- Danny Porter, School Social Work Journal, March 2012

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