The Coaches' Handbook
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Table of Contents

Section 1: COACHING CONTEXT

1 Coaching defined and explored Jonathan Passmore 2 The business case for coaching Rebecca Jones 3 Developing a coaching culture in your organisation Jonathan Passmore & Kristina Crabb SECTION 2: UNDERSTANDING YOURSELF AND YOUR CLIENTS 4 Understanding yourself as a coach Tatiana Bachkirova 5 Understanding your clients Alison Hardingham 6 Non-violent communication Alison Hardingham 7 Understanding the coaching relationship Charlotte Sills SECTION 3: CORE COACHING SKILLS 8 Goal-setting in coaching Ruth E. Price 9 Questions in coaching David Clutterbuck 10 Listening in coaching Stephen Burt 11 Affirmations, reflections and summaries in coaching Tim Anstiss 12 Tools and techniques in coaching Sarah Leach and Jonathan Passmore 13 Silence in coaching Arthur F. Turner 14 Using emotions in coaching Aboodi Shabi 15 Balancing challenge and support in coaching Ian Day SECTION 4: COACHING APPROACHES 16 The universal eclectic model of executive coaching Alison Hardingham 17 Behavioural coaching: The GROW model Sarah Leach 18 Person-centred coaching Richard Bryant Jefferies 19 Solution-focused coaching Jonathan Passmore 20 Cognitive-behavioural coaching Rob Willson 21 Gestalt coaching Ann James 22 Systems-Psychodynamic coaching Karen Izod 23 Neuroscience coaching Patricia Riddell 24 Narrative coaching David Drake 25 Systemic team coaching Lucy Widdowson & Paul J. Barbour 26 Career coaching Julia Yates 27 Outdoor eco-coaching Alexandra Burn & Anne-Marie Watson 28 Acceptance and Commitment Coaching Tim Anstiss 29 Positive psychology approached to coaching Christian van Nieuwerburgh & Robert Biswas-Diener 30 Developing an integrated approach to coaching Jonathan Passmore SECTION 5: COACHING ISSUES 31 Ethics in coaching Ioanna Iordanou & Rachel Hawley 32 Contracting in coaching Karen Foy 33 Feedback and evaluation in coaching Jonathan Passmore & Dave Tee 34 AI and digital technology in coaching Edith Coron SECTION 6: CONTINUING COACH DEVELOPMENT 35 Supervision in coaching Suzanne Lines 36 Manager as coach Jenny Rogers 37 Reflective practice in coaching Ann James 38 Establishing your coaching business Michael Beale SECTION 7: TOOLS AND TECHNIQUES FOR COACHES 39 Fifteen tools and techniques for coaches Julie Flower

About the Author

Jonathan Passmore is Director of the Henley Centre for Coaching. He has also held a number of executive and non-executive board roles and worked for global consulting firms, including PwC and IBM. He has also edited and written 30 books and over 100 scientific articles.

Reviews

"This thought-provoking book provides an accessible pathway from current academic thinking to practical advice. Recommended reading for all coaches wishing to deepen their knowledge and sharpen their practice."

Dr Gill Stevens, Programme director - Coaching, University of Cambridge, UK "Coaching is the personnel development instrument of the future. This handbook provides an excellent practical and scientifically sound foundation for preparing for this future as a coach." Professor Dr Carsten C. Schermuly, Vice President Research at SRH Berlin University of Applied Sciences, Germany "This is the go-to book for novice coaches through to seasoned practitioners." Jeannette Marshall, Director of Accreditation, Association for Coaching (Global) "A must-read handbook for students, novice and experienced coaches and academics. With the right balance of cutting-edge theory and practice, this is by far the most thought-provoking and comprehensive book on coaching currently available." Dr Andrea Giraldez-Hayes, Programme Director - Coaching and Positive Psychology, University of East London, UK "This handbook is a stimulating and eclectic guide to key areas of coaching theory and practice. Presented in seven sections that include discussion of issues, necessary skills and approaches, it makes a most worthwhile addition to the literature base." Dr Elaine Cox, Senior Lecturer, International Centre for Coaching & Mentoring Studies, Oxford Brookes University, UK "What a fantastic, science-based practitioners handbook! Great value for all those who want to become dedicated professional coaches helping to unlock peoples' full potential in an increasingly challenging world. An absolute must have for any coaching student!" Dr Robert Wegener, Co-Responsible of the Coaching Studies FHNW (University of Applied Sciences North Western Switzerland), Initiator of the International Coaching Conference, author and editor, and Business Coach "As professional coaching begins to reach a stage of maturity, it is crucial we have a credible resource supported by thoughtful and evidence-based reflection. This handbook offers the pathway for sustainable practice and decision-making either for those interested in their development as coaches or for those looking for a reference book in coaching services." Alexandra Barosa Pereira, Programme Director - Professional Certificate in Executive Coaching, Nova Business School, Lisbon, Portugal "I love the way this book is like being able to knock on the doors of the individual expert practitioners, and have a chat with each of them, all in one place." Dr Patricia Bossons, Leadership Development and Coaching Lead, Massey Business School, New Zealand "The scope and substance of this book make it ideal as a text for coach education and as a resource on every coach's bookshelf." Francine Campone, Ed.D., MCC, Coaching & Coach Development "Brings together the current coaching evidence base in an accessible way, supporting coaches to raise awareness and take responsibility for their own development and practice." Dr Amy Stabler, Senior Lecturer, Leadership Development and Organisation Futures, Newcastle University Business School "This Handbook covers an amazing variety of illustrations of questions, techniques and tools, issues and approaches in coaching. It is an excellent guide for coaches."
Siegfried Greif PhD, leading German coaching psychologist, researcher and retired Professor, University of Osnabrueck

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