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Changing the Workplace Safety Culture
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Table of Contents

Introduction
Is Safety Really First?
Safety Culture
Subcultures
An Overview of Safety Culture
Neither a Buzzword nor an Easy Fix
MSHA Defines Safety Culture
The History of Safety and Safety Culture

Safety at the Workplace
How Well Are We Doing?
Consequence Concentration
Injuries Almost Irrelevant
Upstream Actions
Near-Miss Incidents
Modern Safety Culture
Work-Related and Non-Work-Related Accidents
Homes More Dangerous Than Workplaces?
Status Quo
H.W. Heinrich
Frank E. Bird, Jr
Bird vs. Heinrich
Conclusion

Accident Causation Theories
Accident Sequence
Failure to Assess the Risk
Lack of Control
Basic Causes or Root Causes
Immediate Causes
Contact and Exchange of Energy
Injury, Damage, or Loss
A Measure of Safety
Conclusion

Safety Culture Change Management Functions
Introduction
Survey
Management Leadership
What Is a Manager?
Basic Safety Management Functions
Safety Planning
Organizing for Safety
Safety Leading
Safety Controlling

Safety Culture Change Management Principles
Introduction
Safety Management Principles
Safety Culture Change Success
Principle of Safety Management Results
Principle of the Key Safety Advocate
Principle of Safety Leadership
Principle of Setting Safety Objectives
Principle of Resistance to Safety Change
Principle of Safety Communication
Principle of Safety Participation
Principle of Safety Definition
Principle of Safety Reporting
Principle of Safety Authority
Principle of Interest in Safety
Principle of the Critical Few
Principle of Safety Recognition
Past Safety Experience Predicts Future Experience Principle
Principle of Safety Application
Principle of Point of Control
Principle of Multiple Causes
Conclusion

A Culture of Fear
Introduction
Embedded Culture
International Culture
Safety Bribery
Injuries Off-the-Job
Underground Mine Injury
Safety Incentives
E's Story (as told to me)
Condoned Practice
Fear of Reporting
Discipline
Feedback
Cover-Up
The Biggest Challenge
Declaring Amnesty
Cardinal Rules
Creating a Safe Space
Case Study
Conclusion

Key Attributes of a Positive Safety Culture
Introduction
Safety as a Value
Safety Ethics
Vision
Safety Strategy
Mission Statement
Safety Philosophy
Safety Principles
Safety Policy Statement
Health and Safety Standards
What System Are You Running?
Strong Leadership in Place
Management Training
Commitment
Integrity
Establishing Authority, Responsibility, and Accountability
Declaration of Safety Amnesty
A Trust Forum between Employees and Management
Employee Empowerment in Safety
Safety Matters Receive Attention
Development of Employees and Unions
Ongoing Improvement
Constant Monitoring of Progress
Safety Standards Set and Maintained
The Safety Team
The Workplace
Safety Communication Systems
Building Blocks of a Good Safety Culture

Safety Management Systems
Safety Management Systems
Risk Based
Management Led
Audit Based
Internationally Accepted Risk-Based Safety Systems
NOSA and SPI Five-Star Safety and Health Management System
British Safety Council Five-Star Health and Safety Audit System
International Loss Control Institute International Safety Rating System (ISRS)
British Standards Institute Occupational Health and Safety Assessment Series System (BSI-OHSAS 18001)
SANS OHSAS 18001:2011
SANS OHSAS 18002:2011
Occupational Safety and Health Administration (OSHA) Voluntary Protection Program (VPP)
Conclusion

Steps toward Shifting the Workplace Safety Culture-Part 1
Introduction
Major Decision
Commitment
Safety Leadership Team (SLT)
Management Training
Declaration of Safety Amnesty (No-Blame Culture)
A Safe Space
Credibility of Culture Change
Development of Employees and Unions
Sharing of Knowledge
Employee Empowerment in Safety
Listening to the Workforce
All on Board
The Next Steps

Steps toward Shifting the Workplace Safety Culture-Part 2
Risk Assessment
Risk Control
Establishing Authority, Responsibility, and Accountability
Appointment of a Senior Manager
Example of an Accountabilities Standard
Safety Audits
Safety Culture Survey
Action Plans Based on Audit Results
Taking Action
Communication
Safety and Organizational Goals

Steps toward Shifting the Workplace Safety Culture-Part 3
Introduction
Business Order (Good Housekeeping)
The Buildings and Floors
Demarcation of Work Areas and Walkways
Stacking and Storage
Signs
Toilet, Washroom, and Lunchroom Facilities
Mechanical and Electrical Environment
Ergonomic Surveys
Occupational Hygiene Risks
Conclusion

Steps toward Shifting the Workplace Safety Culture-Part 4
Implementing the Safety System Controls
Introduction
Management Control
Implementing a Safety Management System (SMS)
Developing Safety System Standards
How Does a Safety System Impact Safety Culture?
Changing the Culture
Conclusion

Steps toward Shifting the Workplace Safety Culture-Part 5
Introduction
The Safety Department
Duties and Functions of a Safety Practitioner
Security
Occupational Hygiene
Safety, Health, Environment, Quality, and Liability (SHEQR)
Professional Behavior
Key Role
Appointing Champions for Change
The Safety Advocates
Safety and Health Representatives (Safety Representatives)
Conclusion

Steps toward Shifting the Workplace Safety Culture-Part 6
Monitoring Progress
Keeping the Culture
Recognizing Safety Achievements
Riding the Bicycle
Summary

The Aluminum Company Case Study
Introduction
The Situation as It Was
Safety in the Safety Department
Training Areas
Support of Safety Team
Culture Change
Executive Safety Committee
The First Fatality
The Second Fatality
My Predecessors
The Safety Committee
The Showdown
The CEO Saves the Day
Progress
Achievements
Some Safety Culture Achievements during the 2 Years
Conclusion
And Then What Happened?

The Copper Mine Case Study
Introduction
How It Started
Initial Contact
The Implementation Phase
As It Was
Management Closeout
Only the Plant
The First External Audit
The Mine Buys into the System
No Follow-Up from NOSA
The Contract
The First 3 Months
The Safety Leadership Team
Reporting Hierarchy
Restructuring of the Safety Department
Injury Management
The Safety and Health Representatives
One-Upmanship
Managers Now Attend the Training
Safety System Development
Resistance to Change
Staff Development
One Five-Star Area
Copper Company Merger
New Corporate Safety Director
MSHA Training
Training of Safety and Health Representatives and the Jackets
Internal Accredited Auditor Training
External Audits
Reductions in Injury Rates
Safety Culture Change
Closure
References
Index

Reviews

"Ron McKinnon informs the reader of how management's role really sets what safety culture is all about. He guides the reader through a detailed discussion of why safety culture isn't just limited to a collection of random worker behaviors but is much more of a purposeful outcome of the active policies that management embraces, demonstrates, and leads with by example."
-Jonathan Klane M.S.ed., CIH, CHMM, CET, 2012, Klane's Education Information Training Hub

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