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Changing the Way We Work


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Table of Contents

Preface; Order and disorders; The true nature of a modern job; Reclassifying work: tasks versus responsibilities; 'So what's the job?'; Overcoming initial problems; Job casting and job briefing; Improving communications; Quantifying the way we work; Managing the feedback; Creating a new culture; Fostering team empowerment; From competence to excellence; Team roles and colour codes; Managers and leaders revisited; A way forward; A Glossary of Terms; An Audit of Existing Practices in Job-Setting; Index.


Review of The Coming Shape of Organization 'A new book from the father of team-role theory is an event...this stimulating, brief analysis suggesting that an effective model for the new flatter organization may be a helix, in which individuals and teams move forward on the basis of excellence rather than function.' The Director, July 1996

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