About the Author

Carolyn Oliver, M.D., J.D., has practiced medicine since 1977. Her unique insider vantage point in seeing what really happens to patients in the healthcare system has spurred her to advocate for better care. She founded Patient Always First; is Executive Producer of Misdiagnosed; has recommended and funded several Texas Medical Association Foundation programs that address quality and ethical concerns in medicine; is founder of the University of Texas Medical Branch's Oliver Center for Patient Safety and Quality Healthcare; offers a free online personal health record through Patient Always First at www.pfhr.org; founded Cautious Patient; and offers advice on healthcare at www.DocOliver.com.

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