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The Business of People
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Table of Contents

Section One: Managing Yourself and Being the Best You Can Be
1.1 The Story So Far-Your Behavior Matters!
1.2 Case Study
1.3 Solutions for the Situation
1.3.1 Understanding How Your Brain Works
1.3.2 Increasing Your Self-Awareness
1.3.3 How Can You Change to Be the Best You Can Be?
1.3.4 Your Current Work Situation-An Awareness of the Pool in Which You Are Swimming
1.4 Case Study
1.5 Tools Section Two: Leading Others One-on-One-Helping Others Be the Best They Can Be
2.1 The Story So Far-Understanding and Working with Others
2.2 Case Study
2.3 Solutions for the Situation
2.3.1 Setting Up for Success: Planning Your Interactions-Using Three Primary Negotiations
2.3.2 Supporting People
2.3.3 Daily Details and Corrections
2.4 Case Study-Using These Ideas for Success
2.5 Tools Section Three: Managing Groups-Working Together for Great Outcomes
3.1 The Story So Far-People Behave Consistently in Groups
3.2 Case Study
3.3 Solutions for the Situation
3.3.1 Life Cycle of Groups
3.3.2 Group Structures
3.3.3 Group Dynamics
3.3.4 Power Within a Group
3.3.5 Dealing with Conflict
3.3.6 Managing Group Processes
3.4 Case Study
3.5 Tools Section Four: Leading the Organization-Creating a Dynamic Organization Which Delivers Ongoing Value
4.1 The Story So Far-Building Organizational Competence
4.2 Case Study
4.3 Solutions for the Situation
4.3.1 The 3P's to Success-Being Clear About What You Are Doing
4.3.2 Culture-Delivering the Culture That Supports Your Vision
4.3.3 Change, Change, Change
4.3.4 Organizational Agility
4.3.5 Organizational Sustainability
4.4 Case Study
4.5 Tools

About the Author

Iain Fraser is somebody who truly understands the need for organizational change toward entities that are focused on developing their people to explore and deliver business value. Iain has worked with and led teams around the world in the banking and finance, defense, engineering, government, oil & gas, power, and telecommunications sectors. Today he is a sought-after speaker, trusted advisor and trainer on business value and change. Author of the top-selling business book The Business of Portfolio Management- Boosting Organizational Value as well as over 25 other publications. He uses his more than 30 years' professional and leadership experience to craft his speaking, training, and mentoring activities. Madeleine Taylor has worked with people on the forefront of trouble throughout her professional life, including mental and physical health, grief and loss, conflict and organizational challenges. Through that she has connected with people from many walks of life. Taylor provides training, supervision, facilitation, and executive coaching. Of special interest for the past five years, she has been working with parents and educators about the impact of the overindulgent world on children and families.

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