Table of Contents

1 Canvas 14 Definition of a Business Model 16 The 9 Building Blocks 44 The Business Model Canvas 2 Patterns 56 Unbundling Business Models 66 The Long Tail 76 Multi-Sided Platforms 88 FREE as a Business Model 108 Open Business Models 3 Design 126 Customer Insights 134 Ideation 146 Visual Thinking 160 Prototyping 170 Storytelling 180 Scenarios 4 Strategy 200 Business Model Environment 212 Evaluating Business Models 226 Business Model Perspective on Blue Ocean Strategy 232 Managing Multiple Business Models 5 Process 244 Business Model Design Process Outlook 262 Outlook Afterword 274 Where did this book come from? 276 References

About the Author

Alexander Osterwalder (Lausanne, Switzerland;alexosterwalder.com; businessmodelgeneration.com) is a speaker,workshop facilitator and strategy consultant to organizations in 20countries on all continents. Besides his speaking engagements, Dr.Osterwalder focuses on executive training in the domain of businessmodel development and innovation. He writes a popular blog onbusiness model innovation at www.businessmodelalchemist.com.Organizations that use the business strategy described in BusinessModel Generation include 3M, Ericsson, IBM, Telenor, Capgemini,Deloitte, and many more. Yves Pigneur, PhD, (Lausanne, Switzerland;http://hecshost.unil.ch/ypigneur/) is a professor of business andhead of the Information Systems Institute of the University ofLausanne, Switzerland. He has held visiting professorships atGeorgia State University in Atlanta, Hong Kong University ofScience and Technology, and University of British Columbia inVancouver. Dr. Pigneur is the chairperson of several conferences(IFIP, ISDSS, AIM). His research has been published in over fiftybooks, refereed journals and conference proceedings.

Reviews

an impressivelycomprehensive compendium of many of the most current ideasconcerning the structure and development of businesses.'(Anglohigher.com, May 2011). ... this handbook islikely to prove an excellent help for evaluating businessmodels . (Anatello.com, July2011).