Introduction The Biggest First in Your Professional Career
1. Flip Your Script So You Won’t Flop as a Boss
2. Flip Your Mindset
3. Flip Your Skill Set
4. Flip Your Relationships
5. Flip Your “Do-It-All” Attitude
6. Flip Your Perspective
7. Flip Your Focus
8. Stick with Your Flipped Script
Taking the First Step
Notes
About the Research
Acknowledgments
Index
About the Author
About the Center for Creative Leadership
About the Maximizing Your Leadership Potential Program
William A. (Bill) Gentry is currently a senior research associate at the Center for Creative Leadership and an adjunct assistant professor in the leadership studies doctoral program at North Carolina A&T State University. He graduated summa cum laude from Emory University and received his MS and PhD in applied psychology (with a concentration in industrial-organizational psychology) from the University of Georgia.
“Instead of learning from one (un)lucky boss at a time, what if you
could learn from all of their successes and mistakes at once?
That’s what William Gentry offers—a tour through the art, science,
and practice of leadership. With delightfully quirky writing and a
strong foundation in evidence, this book is as fun to read as it is
actionable.”
—Adam Grant, Professor of Psychology, The Wharton School, and New
York Times bestselling author of Originals and Give and Take
“Using a unique combination of research, straight talk, and humor,
Gentry brings to light all of the barriers that keep new leaders
from succeeding (including the ones we don’t talk about) and offers
clear-cut, actionable strategies to face those barriers head-on to
become “the boss everyone wants to work for.” It’s clear that
Gentry has a deep understanding of what it takes to develop strong
leaders. This has become required reading in my organization.”
—Brené Brown, PhD, LMSW, author of the New York Times #1
bestsellers Daring Greatly and Rising Strong
“If you are a new leader, this book is for you. The first chapter
alone is worth the price of the book. Get started right and you can
be the boss that everyone wants to work for. I highly recommend
it.”
—Gary Chapman, New York Times bestselling author of The Five Love
Languages and The Five Languages of Appreciation in the
Workplace
“You may be an all-star individual contributor at work, but being a
manager is a whole different ball game! Follow Dr. Gentry’s
results-based strategy and learn what it really takes to be an
effective, successful manager!”
—Marshall Goldsmith, Thinkers50 #1 Leadership Thinker in the World
and author of the New York Times bestsellers Triggers, What Got You
Here Won’t Get You There, and Mojo
“Most employees are disengaged, and 60 percent of new leaders get
no training as they are promoted into their first managerial
position. Maybe these two facts are related! Basing his work on
both social science and practical experience, Bill Gentry provides
usable tools to help people become “the boss everyone wants to work
for.”
—Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational
Behavior, Graduate School of Business, Stanford University, and
author of Leadership BS
“I wish this book had been around when I started my career.
Fortunately, it’s never too late to make the six life-changing
flips that Bill Gentry describes in this profoundly insightful
book. With this trifecta of research conducted at the world-famous
Center for Creative Leadership, personal stories from people on
their own leadership journey, and a wonderfully entertaining
writing style, this book is destined to be a classic. Bill’s
leadership road map will help you become the boss that
everyone wants to work for.”
—Joe Tye, CEO and Head Coach, Values Coach Inc., and author
of All Hands on Deck
“At last, a research-based yet exceptionally hands-on book focused
on one of the toughest boundaries to span—the one from superstar
individual to manager. Gentry has captured the direction
leadership development needs to go—sustainable, action oriented,
and a total departure from old ways of thinking.”
—Chris Ernst, Global Head, Learning, Leadership, and Organization
Development, Bill & Melinda Gates Foundation, and author of
Boundary Spanning Leadership
“In a humorous and compassionate voice, William Gentry offers
practical, helpful advice to new leaders about what they must do to
flip their way of thinking and acting to become the kind of boss
people admire and want to support with their best efforts. Take
heed of William's wisdom and you’ll accelerate the growth of your
leadership capacity.”
—Stew Friedman, Practice Professor of Management, The Wharton
School, and author of the bestsellers Leading the Life You Want and
Total Leadership
“William Gentry has provided an easily digestible framework for new
managers that is backed by deep-dive research. There’s no arguing
with this book—it's thoughtful and data driven from beginning to
end.”
—Tasha Eurich, Principal, The Eurich Group, and New York Times
bestselling author of Bankable Leadership
“It’s about time! Finally a down-to-earth, compassionate,
actionable book for every new supervisor who has wondered, ‘What
have I gotten myself into?’ In Be the Boss Everyone Wants to Work
For Bill Gentry takes you from your first day as a new supervisor
to a successful lifetime career, from individual contributor to
senior leader. He helps you define a successful role that balances
work with relationships and establishes a solid foundation for
leadership mastery.”
—Elaine Biech, author of New Supervisor Training, ATD Workshop
Series
“For smart, practical guidance on becoming a boss, there’s no
better authority than Bill Gentry. His insights are grounded in
first-rate research and the realities of organizational life—and
refined by his own experiences as an up-and-coming leader.”
—John R. Ryan, President and CEO, Center for Creative
Leadership
“Every leader makes mistakes, but new leaders won’t make nearly as
many if they follow Bill Gentry’s advice. I wish a book like this,
which explores the foundations of leadership in a highly engaging
style, had been available early in my career!”
—Ingar Skaug, retired President and Group CEO, Wilh. Wilhelmsen
ASA
“Succeeding as a first-time boss can seem daunting, but Bill Gentry
reminds us that instead it’s the chance of a lifetime. Get this
inspiring book into the hands of all your new leaders—it will
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entire organization.”
—Vice Admiral Cutler Dawson, US Navy (Ret.), President and CEO,
Navy Federal Credit Union
“This book is a must-read for first-time leaders, or those aspiring
to be leaders, by defining the critical mindset shifts and skills
required for success. It also serves as an invaluable reference for
human resource professionals to develop their next generation of
leaders.”
—Marcia J. Avedon, PhD, Senior Vice President, Human Resources,
Communications and Corporate Affairs, Ingersoll Rand, plc
“Drawing on both his own personal experience and a wealth of
empirical research, William Gentry outlines how new leaders
must ‘flip their script’ to succeed in their new role. This is a
practical guide that should be required reading for all new leaders
(and maybe even some old leaders) in organizations.”
—Kevin Kelloway, Canada Research Chair, Saint Mary’s University,
and President, Canadian Psychological Association
“Be the Boss Everyone Wants to Work For provides the essential
‘missing link’ in the journey of managerial development. William’s
up-to-the-minute research-based insights, heartfelt personal
examples, and simple framework for practical application ensure
this book will become beloved by new managers and the folks who
develop them alike.”
—Alison Smith, MSPOD, Vice President of Organizational Design and
Development, Caribou Coffee and Einstein Noah Restaurant Group
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