Foreword Preface About the Author 1. Consultants and Consulting 2. Managing Expectations and Goals 3. Formalizing the Agreement: Contracts and Proposals 4. Developing a Project Plan 5. Data Collection 6. Interviewing 7. Preparing the Feedback/Assessment Report: Moving the Client to Action 8. Presenting the Findings: Moving from Diagnosis to Commitment to Action 9. Initiating Action 10. Ending the Project 11. Some Final Thoughts: The Basic Principles of Effective Consulting Index
Linda K. Stroh, PhD is a Loyola University Faculty Scholar and Emeritus Professor at the Quinlan School of Business, Loyola University Chicago, and is currently teaching at the University of California, Santa Cruz.
"Linda Stroh has provided consultants at all level of experience with the blueprint for success. Grounded in principles and best practices from industry leading consultants and academic research, this book provides a step by step winning formula on how to be an effective consultant. A must read for all consultants looking to transform their business!" - Mark Babula, VP-Financial Consultant
"Dr. Stroh has done a great service to those who are starting out in the consulting industry and the experienced consultant; she has distilled the essence of what it is that consultants need to know...The reader gets not only the benefit of the insight and original perspective of academics, but also the practical experience and advice from seasoned consultants. This is a `how-to' book that is destined to become the `go-to' book for novice and seasoned consultants alike." - Margaret A. Neale, Stanford University, USA
"Stroh has a way of cutting through all of the hype and challenging us to be better at what we do. If you want to be a more effective consultant, be sure to read this book." - Raj Tatta, PricewaterhouseCoopers, LLP