1 A New Perspective on Business: Welcome to the Attention Economy 2 Attention, the Story So Far: What Attention Is and Isn't 3 Doing a Number on You: The Measurement of Attention 4 From Amoebas to Apes: The Psychobiology of Attention 5 Luddites Beware: Attention Technologies 6 The Hidden Persuaders: Lessons from the Attention Industries 7 Eyeballs and Cyber Malls: E-Commerce and Attention 8 Command Performance: Leadership and Attention 9 Focused Choices and Global Resources: Strategy and Attention 10 Off the Org Chart: Organizational Structure and Attention 11 "You've Got (Lots and Lots of) Mail" : Managing Information, Knowledge, and Attention 12 From Myopia to Utopia: The Future of the Attention Economy
Thomas H. Davenport is the Director of the Accenture Institute for Strategic Change and a Distinguished Scholar in Residence at Babson College. He is the author of Mission Critical: Realizing the Promise of Enterprise Systems, Process Innovation: Reengineering Work through Information Technology, and the co-author of Working Knowledge: How Organizations Manage What They Know.
"Getting the Attention You Need," Davenport and Beck. (August/September 2000); "Putting the Enterprise Into the Enterprise System" (July/August 1998); "Saving ITs Soul" (March/April 1994)