Introduction xv A Tale of Two Teams * What's in This Book? * Who Is This Book For? * Toward a Beloved Community Chapter 1: Refining a Vision 1 A Note on Terms * What Is a Great Team? * What Makes an Effective Team? * Why Do We Need Teams? * When Do We Really Need a Team? * How Do We Build Teams? Chapter 2: Knowing Ourselves as Leaders 13 The Amygdala in a Strange Land * Exploring the Terrain of Leadership * The Potential of Transformational Leadership * Spotting the Tentacles of Power * Emotions Are Contagious Chapter 3: Creating a Culture of Trust 39 Why Human Bingo Doesn't Build Trust * Trust Isn't Built in a Day, But We Can Lay Bricks Every Hour * Use Hindsight to Strengthen Foresight Chapter 4: Defining Purpose, Process, and Product 63 The Necessity of a Reason for Being * It's All about How We Work Together * What Are We Going to Do Together? * Mapping Out the Journey Chapter 5: Laying a Foundation for Trust 95 Community Agreements Build Culture * A Good Norm Is Not Hard to Find * Getting from Here to Norms * Make Your Norms Serve You * Setting Intentions: A Counterpart to Norms * A Beloved Community Chapter 6: Developing the Emotional Intelligence of a Team 121 What Is the Emotional Intelligence of a Team? * How Do I Create an Emotionally Intelligent Team? * Managing Unexpected Change * Taming the Stress Demons Chapter 7: Cultivating Healthy Communication 137 A Blueprint for Transformational Conversations * Constructing Good Conversations * Twenty Ways to Improve Your Team's Communication * Giving Feedback * Equity of Participation Chapter 8: Making Good Decisions 159 Indicators of Effective Decision Making * Identifying Decision-Making Moments * Who Is Involved and How Much Say DoThey Get * Decision-Making Processes * Facilitating Discussions * When Conversations Get Stuck * Reflection and Feedback Chapter 9: Supporting Adult Learners 183 The Big Picture:The Learning Organization * From Theory to Practice * Common Challenges * Dealing with Resistance Chapter 10: Orchestrating Meaningful Meetings 205 To Meet or Not to Meet? * Why Meet? * Which Activities Should We Do? * How Do I Choose What to Do? Chapter 11: Setting the Stage for Artful Meetings 231 Start with Feedback * Don't Forget the Facilitator's Agenda * Prepare Your Internal Self * Put on the Finishing Touches * Find the Joy in Planning Chapter 12: Navigating Conflict 245 What Is Conflict and Why Is It So Scary? * What Is Healthy Conflict in a Team? * How Can I Facilitate Healthy Conflict? * A Note on Talking about Race and Other Really Hard Things * How Can I Respond to Unhealthy Conflict? * What If None of These Suggestions Work? Chapter 13: Assessing Organizational Conditions 269 The Primacy of Purpose * Focus, Focus, Focus * Alignment Up and Out * Stability * Leadership * Membership * A Culture of Learning * Trust * Decision Making * Time CONCLUSION: COMING TO AN END 291 Ten Truths about Building Teams * Amid the Redwoods APPENDICES 297 APPENDIX A: FACILITATOR CORE COMPETENCIES 299 APPENDIX B: TEAM EFFECTIVENESS SELF-ASSESSMENT 305 APPENDIX C: COMMUNITY-BUILDING ACTIVITIES AND RANDOM GROUPING STRATEGIES 307 APPENDIX D: FACILITATION PLANNING TOOL AND FACILITATION OBSERVATION TOOL 313 APPENDIX E: ACTIVITIES FOR MEETINGS 319 E1.The Consultancy Protocol * E2.The Feedback Protocol * E3. Chalk Talk * E4. DYADS APPENDIX F: RECOMMENDED RESOURCES 327 On Emotions and Self-Knowledge * On Leadership * On Brain Science * On Managing Change * On Systems Thinking * On Community Building * On Meetings and Facilitation * On Communication * Race, Racism, and Systemic Oppression * For Inspiration APPENDIX G: PLAN FOR TEAM BUILDING 331 For Leading a New Team * When Continuing to Lead a Team and Identifying Next Steps ACKNOWLEDGMENTS 335 ABOUT THE AUTHOR 339 REFERENCES 341 INDEX 345
ELENA AGUILAR is a teacher, coach and consultant with over twenty years of experience working in schools. Elena is also the author of The Art of Coaching: Effective Strategies for School Transformation. She has been a frequent writer for Edutopia since 2008 and writes a blog on EdWeek Teacher for coaches.