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Margaret Shepherd is a writer, calligrapher, and teacher. In addition to The Art of the Handwritten Note, she has written thirteen books on calligraphy. Each year she speaks at MIT's "charm school" about the importance of gracious communication. She lives in Boston. Sharon Hogan writes books on topics that range from aging to dog training. She enjoys civilized conversations with other authors about book concepts, and she leads workshops on nonfiction writing for physicians. She lives near Boston.
"Just as a civilized conversation can get the morning off to a great start, it can enhance your work life all through the day and invigorate an evening of social life. If you enjoy the art of conversation with your family and friends, you will also shine at breakfast with a client, lunch with coworkers, and dinner with your boss. It's the Swiss Army knife of social skills that anyone can learn to use. Take it with you wherever you go, and you'll be equipped to turn a seatmate into a confidant, an interviewer into an employer, and an acquaintance into a friend. As an accomplished conversationalist, you'll be welcomed everywhere; everyone loves good conversation because it is fun." --from the Introduction