Dominic Ogbonna is currently a capacity management consultant in a global top-tier investment bank. He has over 25 years experience in IT, and over 15 years in capacity management, he shares a wealth of knowledge about capacity management. Dominic has a MBA, and Bachelor degree in electronics engineering. He is a certified ITIL capacity management practitioner, certified project management professional, and a certified information system auditor.
"Dominic has written a thoughtful and detailed book on planning
capacity metrics to provide insightful views to your business
cases. He provides both the theory of the capacity management
processes and the practical implementation that is so often
overlooked - using real-world examples and the specific commands.
Having seen Dominic's suggestions in practice, the techniques are
invaluable to the organization implementing them."
-Megan Restuccia, Former Executive Director at Morgan Stanley"In
this book, Dominic has with simplicity and expert guidance
explained how to implement enterprise capacity management &
planning in such a way as to demystify the process, and add value.
A must read for Capacity, IT service, and Risk management
professionals."
-James Gallacher, Chief Technology Officer, Brightstar Corp.
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