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Cyndi Maxey, CSP, is an expert speaker and facilitator who energizes groups of all sizes through interaction, humor, and professionalism. President of communication consulting firm Maxey Creative since 1989, she is the author of five books on communication and presentation skills. She is a graduate of Northwestern University in communication studies and an award-winning volunteer for both National Speakers Association-Illinois and the Chicago Chapter of ASTD. Cyndi's active grown family and yellow Labrador retriever, Max, bring both balance and chaos to her life in Chicago. Check out Maxey's blog to get tips on speaking and connecting with people. Kevin E. O'Connor is a corporate consultant, professional speaker, trainer, and author specializing in professional skill building for success. His firsthand knowledge of time management and working with teams comes from his practical experience serving on the boards of directors for three organizations. O'Connor holds three master's degrees and teaches graduate and undergraduate students at Chicago's Loyola University and Columbia College. He is also a faculty member for the American College of Physician Executives and the American College of Healthcare Executives. He has authored or co-authored eight books and resides in the Chicago area.