Help Desk - SmartSell

What does the SmartSell logo on some product pages mean?

Items marked with the SmartSell logo are sold by a third party but shipped from Fishpond's warehouse - so you know you will get the same world-class service as something we sell ourselves.

Learn more about how you can clear your clutter and sell your old stuff on SmartSell.

Can't find the answer to your question?

Send us an email and we'll respond within 24 - 48 hours.

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More questions about SmartSell

How does Fishpond SmartSell work?
How does the pricing and payment work?
Why use SmartSell instead of Sell Yours?
How much does SmartSell cost?
Are Buyer Details Anonymous to SmartSellers?
How do I get my stuff picked up for SmartSell?
What is the Amount Due for Sell Yours and SmartSell on the Payment History?
I'm a business and I want to use SmartSell - what can Fishpond do for me?
Why was I paid a different amount than I expected for selling my SmartSell item?
What is the SmartSell handling fee on the Payment History?

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Help Desk delay in responding

Please be aware we are experiencing a high demand of enquiries at this time, it may take longer for you to receive a response from our Help Desk than normal.

We look forward to assisting with your enquiry and assure you that you will receive a response.

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