Help Desk - Schools & Libraries
When should I give the invoice to my accounts department to pay an order?Only when all titles have been shipped.
Please make sure that when payment is sent to Fishpond a Remittance Advice note is included either with the cheque payment or as an email to firstname.lastname@example.org
Payments will not be matched to an order until a Remittance Advice has been received
Can't find the answer to your question?Send us an email and we'll respond within 24 - 48 hours.
DELIVERY DELAYS EXPECTED DUE TO SEVERE WEATHER
With this wild and crazy weather we're having all over the country, we are expecting some delivery delays over the next few days.
Roads and some airports are expected to be closed, making deliveries very difficult.
Rest assured we will continue to monitor the situation and will be back on schedule with your deliveries as soon as possible.