Help Desk - My Account

My Fishpond is where you can track your orders, make changes to your account settings and more.

Here's a quick overview of what's on My Fishpond.

You can access your account page by clicking on the 'My Fishpond' tab in top blue bar.

Can't find the answer to your question?

Send us an email and we'll respond within 24 - 48 hours.

More questions about My Account

With this wild and crazy weather we're having all over the country, we are expecting some delivery delays over the next few days.

Roads and some airports are expected to be closed, making deliveries very difficult.

Rest assured we will continue to monitor the situation and will be back on schedule with your deliveries as soon as possible.