This important resource offers a complete examination of value-based health care management which links quality and financial success. The text is written by an international leader and author in health care quality. The book is filled with illustrative examples of tangible products of value, based on the author's more than 20 years experience with quality in multiple health care settings. Written for health care administrators and other professionals, the book provides the information, tools, and techniques that link quality to finance.

Table of Contents

Figures and Tables. Preface. Acknowledgments. The Author. Introduction. PART ONE: BASIC PRINCIPLES OF QUALITY MANAGEMENT One: Drivers Of Change Two: Improving Patient Safety Three: Focus On The Patient Four: Understanding Processes, Outcomes, And Costs PART TWO: GETTING DOWN TO BUSINESS Five: The Value Of Prevention Six: The Cost Of Sentinel Events Seven: Managing Expenses In A High-Risk Environment Eight: Improving Communication And Establishing Trust Nine: Promoting A Safe Environment Of Care Conclusion References Useful Web Sites

About the Author

The Author Yosef D. Dlugacz, PhD, is senior vice president and chief of Clinical Quality, Education, and Research, Krasnoff Quality Management Institute, a division of the North Shore Long Island Jewish Health System.