About the Author

Sam Horn, president of Action Seminars, has presented her real-life workshops to more than 400,000 people since 1981. Her impressive client list includes Young Presidents Organization, National Governors Association, Hewlett-Packard, Four Seasons Resort, the Fortune 500 Forum, the US Navy, and the IRS. She was the top rated speaker at both the 1996 and 1998 International Platform Association conventions in Washington DC, and is the emcee of the world-renowned Maui Writers Conference. She is also the author of Tongue Fu!, What's Holding You Back?, and ConZentrate, which have been featured in Readers Digest, The Washington Post, Chicago Tribune, Cosmopolitan, Entertainment Weekly, Family Circle, Bottom Line Personal, and Executive Female, to name a few. She is a frequent media guest who has appeared on numerous TV and radio shows, including "To Tell the Truth" and NPR's popular "Diane Rehm Show." She lives with her sons Tom and Andrew in Virginia.

Reviews

"I believe this book is a valuable resource for anyone who has ever been victimized." --Sal Severe, Ph.D, author of How to Behave So Your Children Will, Too

"Bullies come in all shapes, sizes, genders, ages and professions," notes Horn (Tongue Fu!). True enough, but Horn's inconsistent writing and lack of useful tools drain this book of any worth. Confusingly titled chapters "Depend on the Kinkiness of Strangers," for example, concerns personal safety and self-defense render the table of contents useless. Good, albeit brief, chapters on school-yard bullies and using humor to defuse tension are outnumbered by those that mistake insensitivity for bullying or mismatch lessons and examples. This book covers much the same ground as Brandon Toropov's The Complete Idiot's Guide to Getting Along with Difficult People and Robert M. Bramson's recently reprinted Coping with Difficult People. Compared with those books, Horn's work feels undercooked. Not recommended. Copyright 2002 Cahners Business Information.

"I believe this book is a valuable resource for anyone who has ever been victimized." --Sal Severe, Ph.D, author of How to Behave So Your Children Will, Too