About the Author

Heather Douglas is a lecturer in Management at RMIT University in Melbourne, Australia. Her research interests include innovation processes, social entrepreneurship, micro-businesses and start-up strategies, and diversity and difference. She currently lectures in the areas of entrepreneurship and strategic management.

Suzanne Grant is a senior lecturer in Management at Waikato Management School in New Zealand. Her research interests include action research, critical appreciative processes, not-for-profit organisations and ICTs, and organisational behaviour. She teaching responsibilities include organisational behaviour, engaging with social enterprise and community, and management and social enterprise.