No fancy formulas. No staggering statistics. Just optimal results ...every time! One of the most useful and powerful improvement methodologies in the business world today, Six Sigma offers smart leaders invaluable strategies and techniques for achieving corporate goals...with an astonishing success rate. Now, "Six Sigma Demystified" explains this otherwise complex topic in clear and simple terms that can help any manager solve problems, anticipate customer needs, and meet the demands of the most challenging markets. Filled with practical hands-on advice and essential organizational tips, this easy-to-use handbook provides a complete blueprint for planning your strategies, plotting your growth, and performing at your very best for maximum profits. This is the smartest, fastest, easiest way to turn hard statistics into surefire success. Get ready to: define objectives, interpret data, and achieve goals; allocate your resources and satisfy your customers; put plans into action...for on-the-job results; develop a training program for Six Sigma Black Belts, Green Belts, and Champions; and, take a 'final exam' and grade it yourself! Simple enough for a beginner but challenging enough for an experienced manager, "Six Sigma Demystified" is your shortcut to mastering this highly effective process.

About the Author

Paul A. Keller is the vice president and senior consultant with Quality America, a Six Sigma consulting, training, and publishing firm.