Table of Contents

Foreword by Mikel J. Harry
Preface

1. Introduction to Six Sigma
2. Defining Quality and Measuring Performance
3. The Right Way to Implement Six Sigma
4. Define Phase
5. Measure Phase
6. Analyze Phase
7. Improve Phase
8. Control Phase
9. How to Sustain Six Sigma
10. Six Sigma Proof Positive

Index

About the Author

Greg Brue is copresident and CEO of Six Sigma Consultants, International. The author of Six Sigma for Managers and Design for Six Sigma, Brue is globally recognized as one of the pioneers of the Six Sigma movement.