Table of Contents

Introduction.

    Who Is This Book For?

    How Is This Book Organized?

    Goals for Part I

    Goals for Part II-IV

    Conventions Used in This Book

I. EXCHANGE SERVER 2003 OVERVIEW.

1. Introducing Exchange Server 2003.

    New Features

    Improved Administration, Deployment, and Management Tools

    Updated Outlook Web Access

    Updated VSAPI

    Enhanced Reliability, Backup, and Recovery via Volume Shadow Copy Service and Mailbox Recovery Center

    Exchange Server 2003 Enterprise Specific Features

    Messaging, Collaboration, and Presence in the Enterprise

    Choosing an Edition

    Exchange Server 2003 Standard

    Exchange Server 2003 Enterprise

    Installation Prerequisites

    Network Requirements

    Hardware

    Network Operating System Requirements

    Features No Longer Supported

    Chat, Instant Messaging, Conferencing

    M: Drive 

    MAPI, MAPI Common Message Calls

    Legacy Connectors

    Summary

2. Understanding Exchange 2003 and Active Directory.

    Why Active Directory?

    Active Directory Advantages

    Requirements for Exchange Server 2003

    Why Windows Server 2003?

    Server Reliability

    Remote Access

    Server Clustering

    Understanding Front-End Servers

    Typical Scenarios for Front-End Servers

    Understanding Back-End Servers

    Typical Scenarios for Back-End Servers 

    Summary

II. EXCHANGE SERVER 2003 ADMINISTRATION CONFIGURATION AND ADMINISTRATION.

3. Managing Users, Contacts, and Groups.

    Administering Active Directory 

    Managing Users with Active Directory

    Managing Contacts

    Working with Security and Distribution Groups 

    Group Types and Scopes

    Creating Security or Distribution Groups

    Creating Query-Based Distribution Groups

    Renaming and Deleting Groups

    Summary

4. Managing Exchange Server 2003 via Exchange System Manager.

    What Is Exchange System Manager (ESM)?

    Installing the ESM

    Backward Compatibility with ESM

    Creating Mailbox Data Stores 

    Creating Public Folder Data Stores 

    Summary

5. Managing Mailboxes and Address Lists.

    Understanding Mailbox Administration

    Managing Mailboxes 

    Removing Mailboxes from User Accounts

    Viewing Mailbox Size and Message Counts

    Setting Mailbox Restrictions 

    Managing Address Lists 

    Setting Up New Address Lists

    Working with Address Book Templates

    Managing Offline Address Lists

    Summary

6. Managing Administrative Groups and Routing Groups.

    Working with Administrative Groups 

    Displaying Administrative Groups

    Switching Operational Modes 

    Adding Administrative Groups

    Moving and Copying Objects Between Groups

    Renaming and Deleting Administrative Groups

    Working with Routing Groups 

    Enabling and Creating Routing Groups

    Moving Servers Between Routing Groups

    Renaming and Deleting Routing Groups

    Configuring the X.400 Message Transfer Agent (MTA) and Parameters

    Configuring X.400 Connectors

    Creating a TCP/IP X.400 Stack

    Creating an X.400 Connector

    Configuring Routing Group Connectors

    Configuring SMTP Connectors

    Managing Connectors 

    Enabling Content Restrictions

    Enabling Delivery Restrictions

    Disabling Connectors

    Summary

7. Using and Managing Public Folders.

    Using and Accessing Public Folders 

    Verifying HTTP Virtual Server Settings

    Accessing Public Folders Through the Exchange Information Store

    Managing Public Folders

    Creating Public Folder Containers and Trees

    Creating Public Folders with Exchange System Manager

    Creating Public Folders in Outlook

    Creating Public Folders Using Internet Explorer

    Adding Items to Public Folders Using Exchange System Manager

    Adding Items to Public Folders Using Internet Explorer and Outlook

    Manipulating Public Folders

    Delegating Administrative Permissions

    Managing Public Folder Replication

    Configuring Public Folder Replication Settings

    Removing Public Folder Replicas

    Viewing Replication Status

    Summary

8. Configuring and Managing Virtual Servers.

    Working with Virtual Servers

    Managing Virtual Servers

    Administering POP3 Virtual Servers

    Administering SMTP Virtual Servers

    Creating SMTP Virtual Servers

    Configuring Incoming Connections

    Administering IMAP4 Virtual Servers

    Administering HTTP Virtual Servers

    Summary

9. Securing Exchange with Policies and Permissions.

    Managing Policies

    Managing Recipient Policies

    Managing System Policies

    Managing Permissions

    Setting Permissions

    Delegating Permissions 

    Securing Groups

    Using Microsoft Baseline Security Analyzer

    Summary

III. EXCHANGE SERVER EMAIL CLIENTS: OWA, OMA, AND OUTLOOK.

10. Managing Outlook Web Access (OWA) and Outlook Mobile Access (OMA).

    Introducing OWA for Exchange Server 2003

    Using OWA

    Managing OWA

    Introducing OMA for Exchange Server 2003

    Setting Up OMA

    Managing OMA

    Summary

11. Managing and Using Microsoft Office Outlook 2003.

    Introducing the New Features in Microsoft Office Outlook 2003

    Configuring Outlook 2003

    Initial Configuration: Setting Up Outlook to Connect to Exchange Server

    Initial Configuration: Setting Up Outlook to Connect to Internet Mail or Other Server Types

    Using Outlook 2003

    Introducing RPC over HTTP for Outlook 2003

    Configuring RPC over HTTP

    Using Outlook 2003 via RPC over HTTP

    Summary

IV. PERFORMANCE, OPTIMIZATION, AND DISASTER RECOVERY TECHNIQUES.

12. Performance Monitoring, Optimizing, and Troubleshooting.

    Message Tracking and Logging 

    Tracking Messages

    Logging Virtual Servers and Diagnostics Logging

    Managing and Troubleshooting Message Queues 

    Monitoring Server Health and Performance

    Using the Performance Console

    Using Network Monitor

    Using Task Manager

    Monitoring Processor Usage

    Monitoring Disk Subsystems

    Troubleshooting Exchange Databases

    Using ISINTEG

    Using ESEUTIL

    Summary

13. Backing Up Data Stores with the Windows Server 2003 Backup Utility.

    Choosing the Proper Backup Regimen

    Understanding the Basic Backup Types

    Online and Offline Backups

    Backup Types 

    Understanding Which Components to Back Up

    Backing Up Mailbox Data Stores and Public Folder Stores

    Backing Up Certificate Services

    Backing Up Internet Information Services

    Backing Up Active Directory: Users, Groups, and Contacts

    Setting Up Recovery Storage Groups

    Summary

14. Restoring Data Stores with the Windows Server 2003 Backup Utility.

    Choosing Which Components to Restore 

    Restoring Mailboxes and Public Folders

    Restoring Certificate Services

    Restoring Internet Information Services

    Restoring Active Directory: Users, Groups, and Contacts

    Using Recovery Storage Groups 

    Summary

15. Exploring Exchange 2003 Tools, Resources, and Links.

    Help! Where Can I Go?

    Backup Tools

    VERITAS Backup Exec

    CommVault Galaxy Backup and Recovery

    Antivirus Utilities

    Sybari Antigen for Exchange

    Symantec Mail Security for Microsoft Exchange

    McAfee GroupShield for Microsoft Exchange

    Panda Exchange Secure Antivirus

    Trend Micro ScanMail for Microsoft Exchange

    AntiSpam Utilities

    iHateSpam Server Edition

    Lyris MailShield

    SpamArrest.com

    Tapping into the Online Exchange Server Community

    The Experts Exchange Website

    The Slip Stick Website

    The MS Exchange.org Website

    The Microsoft Exchange Product Home Page

    The Microsoft Exchange Server 2003 Support Center

    The Exchange Server Developer Center

    The Exchange Server TechCenter

    The Microsoft Knowledge Base

    Summary

Index.

Promotional Information

Rather than being a migration or architecture guide Sams Teach Yourself Exchange Server 2003 in 10 Minutes serves as a quick, practical guide to common tasks such as managing mailboxes, creating groups, creating routing groups, using maintenance tools, performing database maintenance, setting policies, mobility, Outlook Web access, group policy management, performance optimization, back up and restore operations, as well as troubleshooting.

About the Author

Dan Balter, MCSE, CNE, (Venice, CA) is the Chief Technology Officer for InfoTechnology Partners, Inc. and works as a successful, independent consultant and trainer for both corporate and government clients. He is certified as a Microsoft Systems Engineer (MCSE) and held the Novell NetWare Engineer (CNE) designation for several years. Dan has authored more than 250 computer-training videos on various Microsoft technologies (including Exchange and Windows Server) and has coauthored several well-received books.