About the Author

Derek Atkins, BSc, PhD, MIM, CEng, FCII, FCMI, Chartered Insurer, has over thirty years' experience of working for a large U.K. composite insurer, most recently as Director of Corporate Strategy and Planning. He currently runs own consultancy specializing in strategic management and insurance education Ian Bates, BSC, FCA, has over 25 years' experience in P+C insurance, most recently as major change program director and then strategy director. Lynn Drennan, BA, PhD, FCII, FIRM, ILTM, Head, Division of Risk, Caledonian Business School, Glasgow Caledonian University, is an internationally recognized academic, consultant, and conference speaker.