| Rating: | |
| Format: | Hardcover, 115 pages |
| Other Information: | Illustrated |
| Release Date: | September 2004 |
Miller provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change. |
| Publisher: | G. P. Putnam's Sons |
| ISBN: | 0399152334 |
| EAN: | 9780399152337 |
| Dimensions: | 21.54 x 14.38 x 1.65 centimeters (0.26 kg) |
| Age Range: |
15+ years |