Price includes NZ wide delivery!
Ships from USA supplier
|Format:||Hardback, 331 pages|
|Other Information: ||Illustrations|
|Published In: ||United States, 22 February 2008|
This title offers a critical review of performance management from multiple perspectives, with messages for research and practice. It provides authoritative overviews of current knowledge on performance management in a wide range of fields and sectors. It engages with contemporary debates around stakeholders, accountability, evidence-based practice and research relevance. It includes contributions from internationally renowned scholars. Many authors draw on practical experience as managers in the private and public sectors.It takes a new look at performance management that goes beyond discipline approaches and explores how we might integrate thinking through inter-disciplinary research, informed by management practice. This impartial review traces the evolution of how performance is understood and comes from experts of over a dozen disciplines and sectors.
Table of Contents
PART I: A MULTIDISCIPLINARY APPROACH TO PERFORMANCE MANAGEMENT; Introduction and overview; J.Holloway & R.Thorpe; The characteristics of performance management research - implications and challenges; R.Thorpe & T.Beasley; Performance management: a framework for analysis; D.Otley; Currents and controversies in contemporary performance; C.de Nahlik; PART II: PERFORMANCE MANAGEMENT RESEARCH: CONTRIBUTIONS FROM DISCIPLINES AND DOMAINS; Performance management: an occupational psychology and organizational behaviour perspective; A.Fearfull & G.P.Clarkson; Taking a human resource management perspective on performance management; L.Houldsworth & S.Burkinshaw; Performance measurement and performance management: the operations management perspective; D.Barnes & Z.Radnor Managing and measuring project performance; D.Bryde, F.Lettice & M.Wickes; Performance management and operational research: a marriage made in heaven?; P.Smith & M.Goddard; Marketing and the bottom line: assessing marketing performance; T.Ambler; Open performance management: the internet and electronic observability; S.Little; An accounting and finance perspective on performance measurement and management; S.Brignall; Measuring and managing intangible assets; B.Marr; Political economy perspectives on performance measurement; T.Bovaird; Performance in small firms; R.Thorpe & J.Clarke; Performance in the public services; R.Kerley; Performance management in the voluntary sector; S.A.Morton; PART III:TOWARDS A MULTIDISCIPLIANARY PERSPECTIVE ON PERFORMANCE MANAGEMENT; Viewing performance; R.Thorpe and J.Holloway; Conclusions and reflections; J.Holloway and R.Thorpe.
About the Author
RICHARD THORPE is Professor of Management Development and Deputy Director of the Keyworth Institute at Leeds University Business School, UK. His interests include: performance, remuneration and entrepreneurship, management learning and leadership. He is currently President of the British Academy of Management and a past member of the ESRC Training and Development Board. JACKY HOLLOWAY is a Senior Lecturer in Management at the Open University Business School, and founding member of the British Academy of Management's Performance Management Special Interest Group. A former National Health Service and trade union administrator, she teaches on undergraduate, postgraduate and professional courses.
|Publisher: ||Palgrave Macmillan|
|Dimensions: ||21.82 x 15.09 x 2.49 centimeters (0.56 kg)|