This title presents the right phrase for every situation...Every time. "Perfect Phrases for Setting Performance Goals" has hundreds of precisely-worded phrases you can use when reviewing future performance goals with your employees. The book covers virtually every topic, from sales and profit goals, to quality and productivity goals, to on-time performance and personal-development goals. Learn the most effective language for: crafting accurate assessments; documenting behaviors and accomplishments; specifying areas of excellence or poor performance; helping employees become more productive; and, conducting face-to-face reviews.

About the Author

Douglas Max is managing director of LR Communications, a firm that conducts on-site seminars in writing and presentation skills. Robert Bacal is the author of Managing Performance and The Complete Idiot's Guide to Consulting.