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Books » Business » General
Perfect Phrases for Dealing with Difficult People
http://www.fishpond.co.nz/Books/Perfect-Phrases-for-Dealing-with-Difficult-People-Susan-Benjamin/9780071493048
Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities
By
Susan Benjamin
RRP $18.99 $13.79 Save $5.20 (27%)
Free shipping NZ wide  Ships within 24 hours from UK supplier| Rating: | | | Format: | Paperback, 226 pages | | Published In: | United States, 02 May 2008 |
This book provides perfect phrases for the right situation, every time. Whether it's hiring employees or creating teams, the "Perfect Phrases" series has the tools for precise, effective communication in any situation. With "Perfect Phrases" books, you have all the phrases you need to get things done, right at your fingertips! About the AuthorSusan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News. |
| Publisher: | McGraw-Hill Professional | | ISBN: | 0071493042 |
| EAN: | 9780071493048 | | Dimensions: | 20.17 x 12.9 x 1.45 centimeters (0.23 kg) |
| Age Range: |
15+ years |
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