Why is it so hard to work well with and get along with some people? "People Styles at Work...and Beyond" presents a comprehensive, practical, and proven method readers can use in any situation. The book reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Now including all new chapters on personal relationships, parenting, and more, this is the ultimate guide anyone can use to enhance even the most difficult relationship.
About the Author
Robert Bolton and Dorothy Grover Bolton are cofounders of Ridge Associates, which specializes in people skills training, leadership development, interpersonal communication, and performance management. Their training and coaching clients include many Fortune 500 companies and executives. They are the authors of Social Style, Management Style.
Table of Contents
<html> CONTENTS Introduction 1 PART ONE: Understanding Yourself and Others 1 No Wonder We Have People Problems 7 2 People Are More Predictable than You Might Think 16 3 What's Your Style? 24 4 Two Keys to Understanding People 28 5 See Yourself as Others See You 38 6 The Driving Style and the Expressive Style 43 7 The Amiable Style and the Analytical Style 54 8 Make the Most of Your Gifts 63 9 Backup Styles: Extreme, Inappropriate, and Inflexible Behavior 72 10 Coping with Backup Behavior 82 PART TWO: Style Flex: A Key to Improved Relationships 11 The Style Flex Solution to People Differences 91 12 Four Steps to Better Relationships 99 13 How to Identify Someone's Style 107 14 Flexing in Special Situations 117 15 Three Keys to Good Relationships 127 PART THREE: People Styles and Family Relationships 16 The Art of Loving Someone Very Different from Yourself 137 17 Style-Based Parenting 147 APPENDICES I For Amiables Only: How to Flex to Each Style 155 II For Drivers Only: How to Flex to Each Style 169 III For Expressives Only: How to Flex to Each Style 187 IV For Analyticals Only: How to Flex to Each Style 202 Bibliography 219 Index 225
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