Foreword
Introduction
1. The Power of Context
2. Group Dynamics
Power & Obedience
3. Our Flawed Humanity
Are Humans Self-Interested?
4. What we Fail to See
Conclusion
Education
Chief Ethics Officer
Lessons for Leaders
Epilogue
In his 15 years in financial services, Gentilin has been an advocate for ethical practice in the industry. His time in financial markets was defined by his very client cantered and values based approach to his work. More recently, he has been central to the development and deployment of a framework that has transformed how performance is measured and rewarded for the top 200 leaders at the National Australia Bank. Gentilin has written the occasional article for The Ethics Centre and the Banking Finance Oath (BFO). His most recent contribution was titled 'The BFO is the first step in a long journey'. He has also appeared as a guest lecturer at the Executive MBA programme at his alma mater Monash University, located in Melbourne, Australia.
'Dennis Gentilin has given us all a profoundly useful book, not surprisingly because he himself is a practitioner whose commitment to ethical business was forged in the fire of personal experience. Gentilin brings together a wide-ranging review of the relevant scholarship, while never failing to bring the reader back to application, to our own practice, helping us all not only to understand but to act in the service of values-driven leadership.' Mary C. Gentile, Director, Giving Voice To Values, Babson College, USA 'Ethical behaviour in organisations derives from culture and practice, not rules and pronouncements. Leaders set the standard through every action they take, no matter how inconsequential. In this ground-breaking book, Dennis Gentilin provides clear guidance for all leaders and organisations on how to behave ethically and avoid drifting into the unconscionable behaviour we are all capable of given the right circumstances. If you are a leader, you should read this book.' Lindsay Tanner, Australian Minister for Finance 2007-2010 'Dennis Gentilin has written a lucid and well-informed account of the origins of ethical failure. His grasp of the relevant theory is strong. However, it is Dennis' capacity to draw on personal experience - and, in doing so, to give an authentic account of what it means to act with moral courage - that makes this such a significant work. It deserves to be widely read - not least because of the manner in which it will reward its readers.' Simon Longstaff AO, Executive Director of The Ethics Centre
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