Management is a dynamic discipline and a textbook in this area must constantly undergo significant changes to prepare students to manage modern, ever-changing organisations within our transforming world.Now in its fifth edition, Robbins Management builds on the success of its previous editions byexploringthe new challenges that face managers today. New topics and features have been added to better reflect the field of management and to capture the excitement of this dynamic discipline. The text highlights six integrative topics throughout. These topics are managing for sustainability, globalisation, innovation, customer service, diversity and ethics. In particular, we believe the inclusion of managing for sustainability is an important recognition of the challenge that must be met by today's managers and organisations as they start to tackle the issue of global warming.This best-selling text is not a book that just describes management theories. In addition it includes many practical examples and cases, which illustrate the theories in action. As it successfully integrates the various functions of management, the book establishes a dialogue with managers from a variety of fields.This fifth edition continues to make management concepts meaningful and to excite readers about the possibilities of careers in management. Introducing MyManagementLabEvery copy of Management 5e comes packaged with a MyManagementLab access code. MyManagementLabis an exciting online and interactive learning tool designed to help both lecturers and students.

Table of Contents

PART 1 :INTRODUCTIONCh 1. Introduction to organisations and managementCh 2. Management yesterday and todayPART 2 :DEFINING THE MANAGER'S TERRAINCh 3. Environment and organisational culture: the constraintsCh 4. Managing in a global environmentCh 5. Social responsibility and managerial ethicsPART 3 :PLANNINGCh 6. Decision making: the essence of the manager's jobCh 7. Foundations of planningCh 8. Strategic managementCh 9. Planning tools and techniquesPART 4 :ORGANISINGCh 10. Organisational structure and designCh 11. Communication and information technologyCh 12. Human resource managementCh 13. Managing change and innovationPART 5:LEADINGCh 14: Foundations of behaviourCh 15: Understanding groups and teamsCh 16: Motivating employeesCh 17: LeadershipPART 6: CONTROLLINGCh 18: Foundations of controlCh 19: Operations and value chain managementPART 7: MAKING A CAREER IN MANAGEMENTCh 20: Career planning and development