About the Author

Leonardo P. Lavanderos, PhD, Biologist, Doctor of Sciences of the University of Chile, co-creator of the relational Theory of Knowledge, has co-developed the Theory of Relational Viable Systems as a way of crashing the changeability of the business process. During the past years, he has been working in both national and international consultancies, which he has developed in the ambience of the Strategic Intelligence of Process. His most recent position is Director of Innovation in the Corporation SINTESYS in Santiago, Chile.

Kenneth Massey, principal of the Process Edge Consulting Group, is a consultant recognized internationally for process innovations. His work has been mentioned in the Wall Street Journal, Wired, Computer World, and in a number of pioneering books such as Peter Keen’s The Process Edge, New Rules for the New Economy by Kevin Kelly, Richard Pascale’s Surfing the Edge of Chaos, and others. His pioneering work in Cementos Mexicanos (CEMEX) is a case study in the MBA programs of most world universities. He resides in Santiago, Chile. Dr. Massey created the Center for Business Processes in CEMEX, which designed the principal processes for the globalization of the company. Previously, he was Director Organization Effectiveness for Industrial Group Alfa, CEO of Industrial Group Guadiana, the largest forest products company in Mexico, and Dean of Humanities and Social Sciences at the University of Monterrey in Mexico, where he also served as Head of Information Sciences. He has directed large, complex consulting engagements for top 100 companies throughout the world in industries such as Pharmaceutical, Mining, Steel, Petroleum, Petrochemicals, Cement, Real Estate, Tourism, Telecommunications, Capital Goods, Consumer Goods, and others. He holds a Doctorate from the University of Wisconsin – Madison.

Reviews

Lavanderos and Massey make explicit some concepts and tools they have been using for a number of years to bring about changes in the structure and processes that support the organization of organizations, assuming many of the epistemological questions proper to the theoretical framework in which they have placed themselves. The book exhibits more an approach to work than the development of the theory focused on relationships, they say, because addressing these concepts merits a text on its own. Among their topics are from hierarchical structure to relational networks, mind value processes, the strategic intelligence process, new thinking for an emergent networked world, and the sound of the spiral."" – ProtoView Book Abstracts (formerly Book News, Inc.)